Paul Guest

Head Of Retail & Volunteering at Trinity Hospice, Blackpool
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

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Barbara Scally

It’s my pleasure to recommend my former Retail Director Paul Guest. As one of my previous Directors of Retail for DEBRA Charity, I was one of Paul’s Area Managers from February 2016 - July 2017. We worked together closely on several projects including the set up of Donation Centres and I enjoyed learning from his wealth of Charity Retail experience and being part of his team. During that time I was impressed by his overall dedication and enthusiasm. Paul is most definitely a

Claire Orr

Well what can I say that hasn’t already been said about the formidable Mr Guest! Paul’s expectations of his colleagues are high, however they are indeed matched & exceeded by his own standards. Professional personable & a real tour de force! His vision is clear & decisive. Paul thinks outside of the box & as such delivers solutions to what once were problems. Thank you Paul, I had a blast working with you!

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Experience

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Head Of Retail & Volunteering
      • Oct 2018 - Present
    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director Of Retail Operations
      • Feb 2016 - Jul 2017

      Feb 2016 – Jul 2017 Director of Retail Operations DEBRA, Crowthorne • Head of managing the charity shops operations and strategic business issues (responsible for 120 stores nationally). • Introduced extra trading hours by opening Sundays which generated significantly increased revenue from £6,000 to £20,000 revenue per week. • Completed change management projects, focussing on procurement and business refinement involving closing stores, changing failing stores in to discount units and securing new premises. • Continued to lead and manage the retail arm of the charity to successfully achieve our annual budgets. • Built a retail structure which encouraged teams to flourish and drives sales focus whilst managing a cost effective payroll. • Opened several donation centres and promoted inclusive working and ensured volunteers felt valued. • Helped organised the annual large staff conference for several hundred employees. • Supported Chief Operating Officer with any operational functions when needed.

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Deputy Director of Retail
      • Jun 2000 - Feb 2016

      (2000 – 2016 Various Senior Managerial Roles Barnardo’s) 2013 – 2016 Deputy Director of Retail Sales Barnardo’s 2009 – 2013 Assistant Director Barnardo’s 2005 – 2009 Regional Manager Barnardo’s 2002 – 2005 Area Manager Barnardo’s 2001 - 2002 Branch Manager Barnardo’s Duties across these roles: • Successful in gaining several promotions through tenure due to hard work, good results and continued commitment to the cause. • As area and regional leader was awarded the top ranking area year on year, achieving top sales and contributions. • Accountable and drove operations which secured a £60M turnover throughout the charity. • L4L sales growth minimum 3% YOY. • Implemented aggressive expansion plan of 300 new store openings over several years. • Introduced the concept of securing gift aid throughout the chain. • Opened several different stores which included; discount stores, gent’s stores, children’s stores,super store and donation centres. • Compiled training and personal development career routes for all staff. • Created and rolled out a successful 6 year business plan.

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