Experience

PGMOL

• Spectator Sports
• 1 - 100 Employee

• Assistant Referee Coach

  • Jun 2022 - Present



One Manchester

• United Kingdom
• Civic and Social Organizations
• 100 - 200 Employee

• Place Delivery Manager

  • Mar 2017 - Jun 2022



Eastlands Homes

• Anti Social Behaviour Manager

  • Jun 2006 - Jan 2022

  Managing a team of ASB Officers in the East Manchester area including the day to day management of performance, absence and holidaysAttending multi-agency meetings in relation to ASB, DV, serious offenders Advising staff across the business in relation to community safetyProducing KPIs and reporting to Senior Management Chairing and facilitating a range of meetingsLiaising with various internal and external agencies including Police, Solicitors, Social Service and Support Services Adhering to set policies and procedures in relation to the management of ASB and community safety including prevention, safeguarding, developing partnerships / relationships, signing off legal cases Show less

• ASB Officer

  • Apr 2005 - Jun 2006

  Dealing with ASB cases for Eastlands Homes involving tenants and residentsConducting warning interviews with perpetrators and enforcing the terms and conditions of the tenancy agreement Liaising and working in partnership with Housing Teams, Police, Social Services and other agencies in relation to effectively dealing with ASB and crime Carrying out legal actions, attending court to represent the Organisation and preparing the relevant documentation



Manchester Housing

• Beswick, Manchester

• Housing Officer

  • Apr 1998 - Apr 2005

  Managing a housing patch in East Manchester Responsible for rent collection, rehousing and tenancy issues Providing a responsive and customer focussed service Carrying out accompanied viewings with prospective tenants Conducting sign ups and completing the relevant paperwork Ordering repairs on behalf of tenants Carrying out estate walkabouts and identifying any issues in the area Liaising with internal and external agencies Working in a busy and demanding team Managing a housing patch in East Manchester Responsible for rent collection, rehousing and tenancy issues Providing a responsive and customer focussed service Carrying out accompanied viewings with prospective tenants Conducting sign ups and completing the relevant paperwork Ordering repairs on behalf of tenants Carrying out estate walkabouts and identifying any issues in the area Liaising with internal and external agencies Working in a busy and demanding team



Post Office Ltd

• United Kingdom
• Retail
• 700 & Above Employee

• Postal Clerk

  • Jul 1987 - Apr 1998

  Working on a Post Office counter at various Post Offices throughout the Greater Manchester area Dealing with customers face to face to carry out various postal transactions Taking payments by cash and card Giving money to customers in relation to benefits and pensions Balancing accounts on a weekly basis Using the Post Office systems to record transactions Working to set targets in relation to service standards Working on a Post Office counter at various Post Offices throughout the Greater Manchester area Dealing with customers face to face to carry out various postal transactions Taking payments by cash and card Giving money to customers in relation to benefits and pensions Balancing accounts on a weekly basis Using the Post Office systems to record transactions Working to set targets in relation to service standards