Truck Driver

• Jun 2017 - Present

Operations Manager

• Aug 2012 - Dec 2016

Overseeing the operations for the Upper North Island region for Potter Interior Systems a company of CSR the leading supplier of building products in Australasia.Key duties include but are not limited to:Sound knowledge of light weight systems including steel stud and aluminium partitions, plaster board, screwfix (Rondo/USG), suspended ceilings, insulation and fixings.Managing health & safety within the Auckland site, ensuring all staff, customers and contractors are safe at all times with all safety requirements met.Ensuring property is well maintained and fully operational at all times.Encouraging close working relationships between CS, Sales, Admin, Warehouse, inter-branches suppliers and external customers.Continuously reviewing suppliers to reduce budget and improve service.Organising product training internally and from external suppliers.Liaise with Company branches to maximise learnings and create a national expectation of customer service.Managing all aspects of general HR to include recruitment, staff performance, disciplinary action, KPI/Objective setting. Show less

Customer Service/Warehouse Manager

• Jul 2013 - Apr 2014

Management of the Customer Service and Warehouse divisions of Potter Interior Systems.My responsibilities included but not limited:Planning, organising and controlling the overall warehouse operations. Developing and implementing cost and time effective systems.Liaise with all suppliers in conjunction with GM and purchasing to ensure that the Company is receiving the best service and pricing possible. Control of all International incoming containers responsible for all National branches.Provide input in new business and existing customer revenue development when possible. Actively seek better transport solutions for all goods within the Company. Actively involved in the commercial decision making with the senior management team. Show less

Customer Service Manager

• Aug 2012 - Jul 2013

Managing front desk and warehouse, responsible for all customer relations in all divisions – Wall & Ceilings, Insulation, and Education. Managing the team of customer services personnel, delivery drivers and national freight.

Warehouse Manager

• Dec 2009 - Aug 2012

Managing all warehouse functions for an interior specialist company. Supplying walls, ceilings & aluminium partitioning for commercial and residential properties. Front of office position providing product advice and guidance at the first point of contact for all customers. Managing all warehouse functions for an interior specialist company. Supplying walls, ceilings & aluminium partitioning for commercial and residential properties. Front of office position providing product advice and guidance at the first point of contact for all customers.