Paul Gautier
Learning Strategist (Contract) at They Them Consulting- Claim this Profile
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Topline Score
Bio
Credentials
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UX Research for Agile Teams
LinkedInDec, 2020- Nov, 2024 -
UX Research: Lean Experimentation
LinkedInDec, 2020- Nov, 2024 -
Project Management Foundations
LinkedInFeb, 2020- Nov, 2024 -
UX Foundations: Content Strategy
LinkedInJan, 2020- Nov, 2024 -
Smartsheet Product Certified User
SmartsheetAug, 2020- Nov, 2024
Experience
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They Them Consulting
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Business Consulting and Services
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1 - 100 Employee
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Learning Strategist (Contract)
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Nov 2022 - Present
Consultant for an early-stage compliance training startup. • Create scalable solution for learning content strategy, leading to deployment at 150+ client centers • Project manager for new content development • Technical writing and instructional design for training resource content • Develop external comms and communication strategy for clients briefs and risk reporting Consultant for an early-stage compliance training startup. • Create scalable solution for learning content strategy, leading to deployment at 150+ client centers • Project manager for new content development • Technical writing and instructional design for training resource content • Develop external comms and communication strategy for clients briefs and risk reporting
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PwC
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Professional Services
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700 & Above Employee
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Innovation Lead
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Nov 2021 - Nov 2022
Led the innovation workstream as part of the Learning & Content Strategy team for ProEdge, a SAAS enterprise upskilling platform. • Program manager for engagement strategy, including immersive learning and learner retention LMS features • Socialize learning strategies across the broader team, including executives, product, sales, engineering, and customer success • Author technical communications and process documents to support engagement strategy • Write… Show more Led the innovation workstream as part of the Learning & Content Strategy team for ProEdge, a SAAS enterprise upskilling platform. • Program manager for engagement strategy, including immersive learning and learner retention LMS features • Socialize learning strategies across the broader team, including executives, product, sales, engineering, and customer success • Author technical communications and process documents to support engagement strategy • Write software requirements and user stories to develop product roadmap • Develop information architecture and metadata requirements alongside product managers • End-to-end project manager/lead for 2 VR learning pilots • Analyze user data and feedback to improve engagement ---Created "Learner guide" tool that led to 25% increased learner retention over 3 months • Manage 5 QA contractors & develop QA strategy for content development ---Created style quality tool that led to 15% time/cost savings in contractor hours • Manage external content development vendor relationships • Work with sales and account teams to license new content according to client needs • Create partnerships across the global firm to support innovation strategy Show less Led the innovation workstream as part of the Learning & Content Strategy team for ProEdge, a SAAS enterprise upskilling platform. • Program manager for engagement strategy, including immersive learning and learner retention LMS features • Socialize learning strategies across the broader team, including executives, product, sales, engineering, and customer success • Author technical communications and process documents to support engagement strategy • Write… Show more Led the innovation workstream as part of the Learning & Content Strategy team for ProEdge, a SAAS enterprise upskilling platform. • Program manager for engagement strategy, including immersive learning and learner retention LMS features • Socialize learning strategies across the broader team, including executives, product, sales, engineering, and customer success • Author technical communications and process documents to support engagement strategy • Write software requirements and user stories to develop product roadmap • Develop information architecture and metadata requirements alongside product managers • End-to-end project manager/lead for 2 VR learning pilots • Analyze user data and feedback to improve engagement ---Created "Learner guide" tool that led to 25% increased learner retention over 3 months • Manage 5 QA contractors & develop QA strategy for content development ---Created style quality tool that led to 15% time/cost savings in contractor hours • Manage external content development vendor relationships • Work with sales and account teams to license new content according to client needs • Create partnerships across the global firm to support innovation strategy Show less
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EPAM Systems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Resource Manager, Lead Learning Experience Designer
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Aug 2019 - Nov 2021
Consulting group creating training curricula for a global customer support org within a large tech company. Our experience designers focused on technical writing for internal documentation, UX writing for learners, and interaction design for eLearning. • Manage 7 learning experience designers and UX/technical writers • Instructional and experience design (technical writer) for 70+ training courses, including documentation for users and support, as well as interactive features … Show more Consulting group creating training curricula for a global customer support org within a large tech company. Our experience designers focused on technical writing for internal documentation, UX writing for learners, and interaction design for eLearning. • Manage 7 learning experience designers and UX/technical writers • Instructional and experience design (technical writer) for 70+ training courses, including documentation for users and support, as well as interactive features • Author 13 designer-facing process documents for eLearning and technical workflows • Build and maintain relationships with client stakeholders and leadership • End-to-end project manager for new workflow development and tech implementation ---New modality project cut development time by 20% ---Authoring tool/LMS integration cut project update time by 80% ---Standardized localization process, cutting request time by 30% • Create and manage style guide adherence tools and processes ---Style guide tool decreased error rate by 80% over 6 months • Harmonize knowledge base and training content for version control • Manage vendor relationships for design and localization • Assess and report internal metrics and KPIs to identify and develop process improvements • Train 26 experience designers, instructional designers, and LMS admins • Conduct regular cross-functional workshops around best practices and new initiatives • Publish 3 articles on trending topics in professional learning Show less Consulting group creating training curricula for a global customer support org within a large tech company. Our experience designers focused on technical writing for internal documentation, UX writing for learners, and interaction design for eLearning. • Manage 7 learning experience designers and UX/technical writers • Instructional and experience design (technical writer) for 70+ training courses, including documentation for users and support, as well as interactive features … Show more Consulting group creating training curricula for a global customer support org within a large tech company. Our experience designers focused on technical writing for internal documentation, UX writing for learners, and interaction design for eLearning. • Manage 7 learning experience designers and UX/technical writers • Instructional and experience design (technical writer) for 70+ training courses, including documentation for users and support, as well as interactive features • Author 13 designer-facing process documents for eLearning and technical workflows • Build and maintain relationships with client stakeholders and leadership • End-to-end project manager for new workflow development and tech implementation ---New modality project cut development time by 20% ---Authoring tool/LMS integration cut project update time by 80% ---Standardized localization process, cutting request time by 30% • Create and manage style guide adherence tools and processes ---Style guide tool decreased error rate by 80% over 6 months • Harmonize knowledge base and training content for version control • Manage vendor relationships for design and localization • Assess and report internal metrics and KPIs to identify and develop process improvements • Train 26 experience designers, instructional designers, and LMS admins • Conduct regular cross-functional workshops around best practices and new initiatives • Publish 3 articles on trending topics in professional learning Show less
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Freelance
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Austin, Texas, United States
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Technical Writer | Curriculum Writer | Copy Writer/Editor
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May 2006 - Feb 2020
◦ Write and edit training and education materials for government agencies & private organizations ◦ Technical writer in academic publishing for science journals ◦ Senior editor for a creative journal ◦ Line editor for 2 nonfiction books ◦ Freelance journalist ◦ Communications and content strategy consultant for a startup ◦ Write and edit training and education materials for government agencies & private organizations ◦ Technical writer in academic publishing for science journals ◦ Senior editor for a creative journal ◦ Line editor for 2 nonfiction books ◦ Freelance journalist ◦ Communications and content strategy consultant for a startup
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TeachTransform
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Austin, TX
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Instructional Design Lead
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Jan 2014 - Aug 2019
Publishing startup creating content for schools (students and leadership) • Content lead and project manager for 3 product lines • Manage team of 6 content authors (designers, writers, editors) • Author and instructional designer for 25 books of educational materials ---Products used in over 200 school districts nationwide • Write technical content and external communications ---5 white papers on industry topics ---Process documentation and technical… Show more Publishing startup creating content for schools (students and leadership) • Content lead and project manager for 3 product lines • Manage team of 6 content authors (designers, writers, editors) • Author and instructional designer for 25 books of educational materials ---Products used in over 200 school districts nationwide • Write technical content and external communications ---5 white papers on industry topics ---Process documentation and technical guides for teachers ---Web copy and sales/marketing collateral • Perform needs assessment to target content appropriately • Create scaling content strategy to allow for national publishing • Assess learner response and adapt curriculum according to data • Craft RFPs and supporting documentation • Write 5 white papers on industry topics Show less Publishing startup creating content for schools (students and leadership) • Content lead and project manager for 3 product lines • Manage team of 6 content authors (designers, writers, editors) • Author and instructional designer for 25 books of educational materials ---Products used in over 200 school districts nationwide • Write technical content and external communications ---5 white papers on industry topics ---Process documentation and technical… Show more Publishing startup creating content for schools (students and leadership) • Content lead and project manager for 3 product lines • Manage team of 6 content authors (designers, writers, editors) • Author and instructional designer for 25 books of educational materials ---Products used in over 200 school districts nationwide • Write technical content and external communications ---5 white papers on industry topics ---Process documentation and technical guides for teachers ---Web copy and sales/marketing collateral • Perform needs assessment to target content appropriately • Create scaling content strategy to allow for national publishing • Assess learner response and adapt curriculum according to data • Craft RFPs and supporting documentation • Write 5 white papers on industry topics Show less
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Education Service Center, Region XIII
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Austin, Texas
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Program Assistant, Communications
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Mar 2010 - Sep 2010
Specialist assisting in internal communications and data analytics. Wrote a monthly newsletter, served as division copy editor, and helped with surveys and data processing. Specialist assisting in internal communications and data analytics. Wrote a monthly newsletter, served as division copy editor, and helped with surveys and data processing.
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Education
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2010 - 2012
The University of Dallas
M.E., English -
2005 - 2009
The University of Dallas
B.A., English
Community
