Experience

Synertrade

• Germany
• Software Development
• 100 - 200 Employee

• • Jan 2016 - Present

  Responsible for managing, analyzing and directing all IT related activities within the company.Accountable for ensuring that all objectives are accomplished through strong planning, technical leadership, project management and coordination.Key Duties and Responsibilities:Align priorities of the technical Team with overall priorities of the company.Coordinate technical projects, keep management and clients updated on progress of workForecast resources (budget, assets and/or personnel) for projects as required for IT operationsDefining a plan of action for complex issues and liaising with colleagues such as technical support, operations, professional team, account managers, 3rd parties such as datacenter or internet providers, etc. Establish long and short term plans for the team and acquisition of the resources and needs to support them, assuring alignment to long term department objectivesActively taking part on Incident Management processes, evaluate and review IT Problems to avoid re-occurrence of incidents, produce and communicate reporting on IT Major Incidents and Problems, leading management of technical problems to identify root cause and avoid re-occurrenceSupporting close to other teams (Professional Service, Developers and Architects) auditor control reviews, identifying control improvement opportunities and assisting the business with the implementation of agreed actions.Supporting Sales & Account Managers for delivering RFI & RFP answers to prospects and active customersHelping with the preparation for the annual ISO 27001, ISAE 3402/SOC II audits, along with any other audits that have an IT control assurance componentMaintaining procedures and process within IT departmentMaintaining staff by recruiting, selecting, orienting, and training new employees part of the technical team; maintaining a safe and secure work environment; developing personal growth opportunities Focus on security and data protection Show less

• • Jan 2010 - Jan 2016

  Main Responsibilities:- maintaining staff by recruiting, selecting, orienting, and training new employees part of the technical team; maintaining a safe and secure work environment; developing personal growth opportunities- keep management and clients updated on progress of work- responsible for developing & implementing the Security Strategy by creating IT Security Policy and Procedures according with IT Synertrade goals- maintaining and trying to improve the quality of services by establishing and enforcing organization standardsDaily Tasks:- working with a local team on different projects and makes sure the tasks are completed on time- coordinating the project team using project management tools- responsible for planning, justification and evaluation- evaluate of each project, duration and deadline- contributing to team effort by accomplishing related results as needed- analyzing the business processes by department and come with plans on how to automatize specific areas and improve efficiency- uniform IT Standards implementations- working closely with development Team- maintaining logs and Backups of configuration devices (Software Router, Juniper Router, Switch and Servers, etc)- responsible for the planning and implementation of Backup policy- metrics/KPIs setting and monitoring- manage performance problems, improving application response time for customer application's usersSkills obtained in this position:- good knowledge of project management methodologies, processes,technologies and standards used inside organization: JIRA, CVS, GIT, Maven, ANT, Sencha etc- very good understanding of the entire Software Development Life Cycle- very good client facing skills, negotiation and organization skills and also communication skills (with both team members and client) Show less

• • Sep 2007 - Jan 2010



Groupe Montorgueil Carpe Diem

• System and Network Administrator

  • Jan 2005 - Sep 2007