Paul Flounders
Managing Director at The First Class Catering Company- Claim this Profile
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Bio
Credentials
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NEBOSH Health & Safety at work Certificate
NEBOSHOct, 2006- Nov, 2024 -
NEBOSH Certificate in Management
NEBOSHSep, 2006- Nov, 2024 -
Advanced Food Hygiene
The Chartered Institute of Environmental HealthApr, 2004- Nov, 2024 -
European Computer Driving Licence
THE BRITISH COMPUTER SOCIETYMay, 2003- Nov, 2024 -
Intermediate Food Hygiene
The Chartered Institute of Environmental HealthDec, 2001- Nov, 2024 -
City & Guilds 7061 & 2
City & GuildsMar, 1989- Nov, 2024
Experience
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The First Class Catering Company
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Managing Director
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Aug 2015 - Present
Working closely with customers to plan, design and implement their service, from menu planning to the redesign of their dining area. Assisting in the outsourcing or change of any existing catering provision, ensuring the achievement of fair value exchange, coupled with an improved operating service. Delivering on site training for catering teams to ensure full compliance with current and where possible, forthcoming Government legislation. Preparation of budgets, providing detailed information for open and transparent accounting to support the improvement in the strategic financial performance. Working closely with purchasing partners to source the best local produce at the most competitive prices, with the provision of the latest market information to key stakeholders. Benchmarking exercises for the client, whilst providing impartial advice to support the decision making process. Health & Safety and Food Safety audits with provision of detailed reports highlighting issues identified to support implementation of effective action plans to remediate. Providing support to Catering Management by assisting with the business and marketing plans, and agreement of the annual budget. Support for the undertaking of financial/best practice reviews and customer surveys as required.
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Elior France
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France
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Food and Beverage Services
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700 & Above Employee
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Operations Manager
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Dec 2012 - Jul 2015
Management of a portfolio of B&I contracts across the Midlands and South of England with an approximate turnover of £5 million per annum, including full FM: security and cleaning. Commercially orientated with a great track record of exceeded budget expectations and increasing turnover within my business and industry portfolio. Key eye for detail and passion for with food ensuring use of fresh ingredients and keeping on trends with new food concepts. A passion for exceeding client expectations, key to any successful business. Always looking at fresh food and trends within the market to develop new menu ideas for restaurant and hospitality, to promote this using taste testing and always looking how to present food as people eat with their eyes. Food quality and innovation is paramount, ensuring managers have the necessary tools and skills to prepare new and innovative menus with concepts that deliver a first class service. Client relations are key so monthly review meetings, providing them with a detailed report on the up-to-date financial position of the site(s). This is in conjunction with quarterly meetings including a full business review to include marketing trends analysis, inflationary reports and to discuss new marketing materials to promote the offer. Engagement with key stakeholders to support the implementation of new brand image for company site/offering. Preparation of sales tenders and presentation materials for new and potential clients. Regular financial reviews with company Operations Director to ensure my portfolio continues to meet and exceed all targets set.
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Kirklees Council
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United Kingdom
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Government Relations Services
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700 & Above Employee
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Commercial Manager
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Sep 2007 - Dec 2012
In this role, I actively managed the Area Managers and Operational Team to deliver catering to a portfolio of 24 secondary schools, colleges and commercial outlets in the Kirklees area of West Yorkshire, which collectively generated a turnover of £30 million per annum. I had responsibility for the provision of catering and function bars within the civic buildings and management of the training department specific to the service. Alongside this role, I held membership with LACA (Local Authority Catering Association) upon the regional committee in the North East of England. I was appointed to the national Board of LACA as a Director to support the voicing of our members’ position to Government.
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Celtic Catering
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Cardiff, United Kingdom
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Operations Manager
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Jul 2004 - Sep 2007
I was responsible for the management of 10 contracts with a mixed portfolio of B&I sites, each with an annual turnover of up to £4m. I was responsible for the management of 10 contracts with a mixed portfolio of B&I sites, each with an annual turnover of up to £4m.
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Manchester City Council
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United Kingdom
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Government Administration
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700 & Above Employee
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Area Manager
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Sep 2001 - Jul 2004
In this position I managed a portfolio of 32 educational contracts, which comprised of both colleges and schools, primary and secondary. This was maintained within defined service level agreements and budgets to ensure the delivery of an efficient and cost effective catering service. In this position I managed a portfolio of 32 educational contracts, which comprised of both colleges and schools, primary and secondary. This was maintained within defined service level agreements and budgets to ensure the delivery of an efficient and cost effective catering service.
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British Army
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Armed Forces
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700 & Above Employee
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Corporal
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Jul 1987 - Jul 2001
Served 4 years at Royal Military Academy Sandhurst feeding officer cadets and contributing to high profile functions feeding the royal family and other dignity that visited the college. Two tours of duty in Iraq and Northern Ireland. Other tours feeding soldiers and working in office and sergeant mess producing food to a very high standard. Served 4 years at Royal Military Academy Sandhurst feeding officer cadets and contributing to high profile functions feeding the royal family and other dignity that visited the college. Two tours of duty in Iraq and Northern Ireland. Other tours feeding soldiers and working in office and sergeant mess producing food to a very high standard.
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Education
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1982 - 1987
Billingham Campus
Community
