Program Director Business Transformation

• Nov 2021 - Present

Managing Principal

• 2019 - Present

Providing strategic advice and locum executive services in the areas of Governance, Audit & Risk, Organisational Strategy & Change, Advocacy, People & Safety, Complex Projects & Information Technology. Providing strategic advice and locum executive services in the areas of Governance, Audit & Risk, Organisational Strategy & Change, Advocacy, People & Safety, Complex Projects & Information Technology.

Non Executive Director

• Sep 2018 - Present

Executive Locum

• May 2021 - Dec 2021

Non Executive Director & Member Finance, Audit & Risk Committee

• Jan 2021 - Dec 2021

Executive Locum

• Jan 2021 - Apr 2021

Director, Executive Services

• Sep 2020 - Dec 2020

Direct report to CEO providing leadership of Council's Governance; People, Culture & Safety; Audit & Risk Management; Building & Facilities; Community & Libraries; Tourism and Economic Development functions. Direct report to CEO providing leadership of Council's Governance; People, Culture & Safety; Audit & Risk Management; Building & Facilities; Community & Libraries; Tourism and Economic Development functions.

Executive Locum

• Jan 2020 - Apr 2020

Direct report to CEO providing leadership of Work, Health & Safety function including achievement of re-certification; addressing urgent audit findings; re-establishing WHS organisational mechanisms, improved reporting to Executive, Audit Committee & Council and providing smooth transition to new leader once recruited. Direct report to CEO providing leadership of Work, Health & Safety function including achievement of re-certification; addressing urgent audit findings; re-establishing WHS organisational mechanisms, improved reporting to Executive, Audit Committee & Council and providing smooth transition to new leader once recruited.

Chief Staff Officer

• 2016 - 2020

Key advisory and strategic Executive Management role directly supporting both Mayor & CEO and leading the functions of Office of Mayor & CEO.Included provision of strategic research and advocacy support for Mayor & CEO, contributing to an unprecedented $200M+ of capital, grant and disaster funding over a 2 year period, the establishment of masterplans for each township, strong community support for Council performance, and very strong relationships with State and Federal Government stakeholders.Also responsible for leadership of all staff and functions of the Office of Mayor & CEO including elected member support; Council & pubic meetings operations; Legal Services; Corporate Governance; Audit & Risk; Corporate and Operational planning and reporting; Complaints management; and Organisational benchmarking, review & improvement.

Executive Manager, Customer & Information

• 2014 - 2016

One of two deputies to Director of Corporate Services, responsible for driving innovative, customer culture through:• Customer Service – implemented pragmatic, fresh new website with strong focus on useability and online services; driving customer service focussed organisational culture with simple KPI based reporting, increasingly skilled frontline customer staff, rapidly increasing “first point of contact resolution” and customer satisfaction, and strong partnerships with council business areas.• Organisational Reporting & Governance – developed kpi-based graphical management reporting for organisation; • Technology Services – transitioned away from capital intensive on premise solutions to “IT as a service” model through combination of managed service arrangements and adoption of “cloud” technology solutions; with a retained workforce focussed on business and data analysis, solutions architecture and delivering mobile solutions to staff. Established Council’s first IT Strategy and business focussed IT Governance Group.• Information & Records Management – transition from traditional “records archival” focus to document workflow and automation, and an increased focus on data management and integrity across key data sets including interventions in name & address, cemetery/burials, and asset registers.• Geographic Information Services – transition from basic mapping and cartographic output, to the spatial representation and integration of corporate data sets; developing integral role in organisational asset management end to end processes and implementation of online lodgement of as developed / as constructed plans.

Company Secretary

• 2017 - 2019

Retirement Village Business Retirement Village Business

Academic (part-time) - Faculty of Business & Law - MBA

• 2011 - Jun 2014

Manager Information, Communications & Technology

• 2008 - 2014

Chief Information Officer role, responsible for organisational information strategy, governance, risk & security; technical infrastructure, operations management; application systems management; information management, business intelligence and organisational reporting. Also key member of disaster management team – played key role during 2011 flood events and subsequent Commission of Inquiry. Change agent emphasis, with carriage of the following organisational-wide improvement programmes: • Corporate systems replacement (Technology One) – led major review and replacement of all core systems; managed implementation of new Asset Management system and processes; implemented standardised reporting tool and outputs from key systems • Collaboration – Implemented mobility and tablet solutions; new intranet; paperless council committee solution; organisational knowledgebase solution • eBusiness - attracting priority NBN rollout to region, establishing new website, social media implementation, virtual call centre implementation, revised customer system, processes and reporting • Document & records workflow – implemented automated workflow for key business processes; implemented optical character recognition for key processes; standardised security management; migrated stand-alone systems including engineering drawings • Spatial information solutions – consolidated disparate organisational mapping functions; implemented staff and public online mapping tools; implemented disaster management system • Infrastructure & Communications – established large wide area network; resolved 8 phone systems into one; implemented dual data centres; Microsoft Office and Windows licencing review and upgrade rollout • Information Governance – information privacy rollout; organisational business continuity strategy; organisational dashboard kpi reporting; ICT services agreement and open kpi reporting

Academic (part-time)

• 2008 - 2009

Manager Information Services

• 2005 - 2008

Initially Manager Information Management at Pine Rivers Shire Council, then amalgamated with Caboolture Shire and Redcliffe City Councils to form Moreton Bay Regional Council in March 2008. Led the implementation of all Information Services for the amalgamation of Pine Rivers Shire, Caboolture Shire and Redcliffe City Councils. Required the coordination of all existing Information Technology, Management and Services management and senior staff and the formation and direction of project teams identifying and implementing initiatives addressing: Information Governance; Applications Management; Network Connectivity; Document & Records Management; Hardware & Asset Management; Knowledge & Collaboration Management; Spatial Information; Telecommunications; Telemetry; User & Desktop Support; Web Services & eGovernment.

Manager Information Services

• 2000 - 2005

Inaugural Management role in newly formed Government-Owned Water Utility. Managed separation from State Agency dependencies through: - Development of Information Technology Governance Framework - Implementation of suite of Integrated Information Management Solutions - Development of policy and procedure framework for Protection of Rights and Interests in Information - Improved organisational distributed Asset Information Management Inaugural Management role in newly formed Government-Owned Water Utility. Managed separation from State Agency dependencies through: - Development of Information Technology Governance Framework - Implementation of suite of Integrated Information Management Solutions - Development of policy and procedure framework for Protection of Rights and Interests in Information - Improved organisational distributed Asset Information Management

Various officer, Senior & Principal roles in Policy, Strategy & Business Improvement

• 1988 - 2000