Paul Dwerryhouse
Service Delivery Manager at Bridgewater Community Healthcare Nhs Trust- Claim this Profile
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Bio
Michael Nicholls
Paul was one of the best managers I know and a privilege to work with. Not only has he helped me to become a better technician but also a better person in work. A great mentor and is an extremely clever technician. He was very involved in his job and worked hard to make sure everybody could achieve the best in his team. Hope to work with him again soon.
Michael Nicholls
Paul was one of the best managers I know and a privilege to work with. Not only has he helped me to become a better technician but also a better person in work. A great mentor and is an extremely clever technician. He was very involved in his job and worked hard to make sure everybody could achieve the best in his team. Hope to work with him again soon.
Michael Nicholls
Paul was one of the best managers I know and a privilege to work with. Not only has he helped me to become a better technician but also a better person in work. A great mentor and is an extremely clever technician. He was very involved in his job and worked hard to make sure everybody could achieve the best in his team. Hope to work with him again soon.
Michael Nicholls
Paul was one of the best managers I know and a privilege to work with. Not only has he helped me to become a better technician but also a better person in work. A great mentor and is an extremely clever technician. He was very involved in his job and worked hard to make sure everybody could achieve the best in his team. Hope to work with him again soon.
Experience
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Bridgewater Community Healthcare NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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100 - 200 Employee
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Service Delivery Manager
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Dec 2015 - Present
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Relationship Manager
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Jan 2015 - Dec 2015
Working alongside clients to understand their short-long term plans and goals and then working to support their requirements through the optimisation of existing systems and technologies or the development an implementation of new solutions. Account and relationship management including performance analysis, supporting client requests and feedback as well as the production of regular standard and bespoke reports. A fundamental aspect of my role is the engagement I have with my clients. Ensuring I am always available and that communications are consistent and always focused on delivering excellence.
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Field Support Team Leader
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Nov 2012 - Jan 2015
A highly challenging role that encapsulates aspects of project , account and relationship management that focuses on the sharp end of service delivery. Managing a team that spans across multiple areas ... primarily Western Cheshire and Warrington as well as responsibilities for a large customer base in Merseyside. Working to agreed service levels with a wide range of customers within the local health community I am able to influence the quality of service received by Cheshire and Merseyside CSU through effective management and organisation.
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NHS Warrington
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Medical Practices
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1 - 100 Employee
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Lead Technical Officer
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Dec 2010 - Nov 2012
As lead technical officer I work closely with the IT Manager to ensure the continued day to day operation of the IT infrastructure in NHS Warrington. Key responisbilities include managing the first and second line technician team to achieve service level agreement related targets whilst delivering the highest level of customer service possible,Working proactivley within a physical and virtual environment to constantly look to improve the service that is available.
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Support Co-Ordinator
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Apr 2008 - Dec 2010
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Community
