Experience

Bluecore

• United States
• Software Development
• 300 - 400 Employee

• Senior Solutions Consultant

  • Feb 2021 - Present

  Remote



Adobe Marketo

• United States
• Software Development
• 400 - 500 Employee

• Demo Engineer

  • Jul 2018 - Feb 2021

  Remote •Developed and delivered customized marketing automation solutions and demonstrations to prospective customers, showcasing the capabilities and value of the product. •Served as the primary point of contact for partner integrations into Marketo demo systems, ensuring seamless integration and alignment with partner requirements. •Accountable for the setup and configuration of new instances for Marketo Solution Consultants, ensuring smooth onboarding and optimal usage of the… Show more •Developed and delivered customized marketing automation solutions and demonstrations to prospective customers, showcasing the capabilities and value of the product. •Served as the primary point of contact for partner integrations into Marketo demo systems, ensuring seamless integration and alignment with partner requirements. •Accountable for the setup and configuration of new instances for Marketo Solution Consultants, ensuring smooth onboarding and optimal usage of the platform. •Maintained and managed over 100 demo environments for the Marketo Solution Consultants team, ensuring their availability and functionality for client presentations and testing purposes. Show less



Naehas

• United States
• Software Development
• 100 - 200 Employee

• Sr Campaign Services Manager

  • Mar 2018 - Jul 2018

  Naperville, Illinois •Recruited to spearhead acquisition of new Logos for Campaign Services, successfully expanding the client base and driving revenue growth. •Oversaw and guided a high-performing team of 7 associates, effectively managing both the Email and Direct Mail departments to ensure seamless operations and client satisfaction. •Led the successful onboarding process for the largest State Farm client, coordinating the implementation of new print and email campaigns and ensuring a smooth… Show more •Recruited to spearhead acquisition of new Logos for Campaign Services, successfully expanding the client base and driving revenue growth. •Oversaw and guided a high-performing team of 7 associates, effectively managing both the Email and Direct Mail departments to ensure seamless operations and client satisfaction. •Led the successful onboarding process for the largest State Farm client, coordinating the implementation of new print and email campaigns and ensuring a smooth transition. •Implemented a robust project tracker system, resulting in significant reduction of turnaround times and enhancing operational efficiency. Show less



Responsys

• Software Development
• 1 - 100 Employee

• Regional Manager

  • Aug 2016 - Feb 2018

  Greater Chicago Area •Conducted technical discovery sessions with current and new clients. •Lead the largest professional services group •Prepared and delivered solution presentations to potential and current customers.

• Sr Team Lead

  • Jan 2016 - Feb 2018

  Greater Chicago Area •Lead one of the largest client on-boarding for professional services •Created the largest client facing team in our department •100% retention in my book of business

• Campaign Specialist II

  • Jan 2013 - Feb 2018

  Greater Chicago Area •Helped create a new consulting team within our professional services organization. •Continued to be the point of contact for client escalations

• Campaign Specialist

  • Feb 2011 - Feb 2018

  Greater Chicago Area •Main point of contact for a large onboarding. •Mentored new hires and trained them in HTML and email best practices. •Handled major client escalations

• Associate Campaign Specialist

  • Feb 2011 - Jul 2012

  Chicago,Il •Worked with extremely tight deadlines sometimes under 24 hours to complete full email campaign builds. •Worked directly with clients during QA testing and scheduling of emails to ensure defect free email campaigns.



Fry's Electronics

• Retail
• 1 - 100 Employee

• Video Supervisor

  • Sep 2007 - Feb 2011