Experience

Delfield

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Sr Operations Manager

  • Mar 2023 - Present

  Mount Pleasant, Michigan, United States



Sanmina

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• GM / Sr Director Operations

  • Aug 2015 - Nov 2022

  Fort Mill, South Carolina, United States For the role, I direct and coordinate day-to-day operations at 2 sites while delivering operational direction to 200 employees and overseeing a variety of functions, such as safety management, customer service, P&L management, and business development. I assembled, developed, and led high-performing successful management teams with a keen focus on driving operational excellence. Following are my key contributions to the role: • Commended for attaining 5x growth in revenue and gross profit… Show more For the role, I direct and coordinate day-to-day operations at 2 sites while delivering operational direction to 200 employees and overseeing a variety of functions, such as safety management, customer service, P&L management, and business development. I assembled, developed, and led high-performing successful management teams with a keen focus on driving operational excellence. Following are my key contributions to the role: • Commended for attaining 5x growth in revenue and gross profit while achieving +98% inventory accuracy. • Boosted revenues from $4M a quarter to $20M. • Improved on-time delivery from 55% to +95% through strategic vision, planning, and execution. • Spearheaded the successful transfer of operations to the site. • Decreased waste while optimizing productivity through implementation of LSS/5s. Show less



Motorola Solutions

• Software Development
• 400 - 500 Employee

• Director Customer Service Latin America

  • Mar 2003 - Aug 2015

  Juarez, Mexico I orchestrated end-to-end operations of Latin America repair depots in Mexico, Colombia, Brazil, and Argentina including 17 certified repair providers across smaller countries. I attained high satisfaction levels of customers by ensuring their utmost satisfaction with the service. I countered obsolescence and grew it into a solid business with 4000 units repaired per day. Here are my notable achievements from the tenure: • Gained recognition for exhibiting exceptional performance and earned… Show more I orchestrated end-to-end operations of Latin America repair depots in Mexico, Colombia, Brazil, and Argentina including 17 certified repair providers across smaller countries. I attained high satisfaction levels of customers by ensuring their utmost satisfaction with the service. I countered obsolescence and grew it into a solid business with 4000 units repaired per day. Here are my notable achievements from the tenure: • Gained recognition for exhibiting exceptional performance and earned promotion from production manager through plant manager to director. • Successfully grew per repair from 1000 to 4000 a day while overseeing a non-unionized headcount of up to 700. • Increased on-time delivery from 45% to +95%, OOB acceptance from 70% to 99.5%, and inventory accuracy from 80% to 99.9%. Show less



Philips Components

• Netherlands
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Manufacturing Manager

  • Mar 2001 - Apr 2003

  Juárez, Chihuahua, Mexico Responsible Producton, Engineering and Maintenance. Team up to 500 people 2, 2shift and 4 shift patterns. Doubled output, reduced quality defects to 1/6th Reduced downtime by half.

• Engineering Manager

  • Oct 1995 - Mar 2001

  Juárez, Chihuahua, Mexico Coordinating Project/ Industrial/ Cost/ Product/ Equipment engineering. Responsibilities included design and introduction of production lines (international transfers and new lines), specification and purchase of capital equipment, layout, installation, ramp-up, design and build of test equipment. Cost calculations/ Feasibility studies (including factory relocation/ product strategy)/ quotation calculations



Philips Optics

• United States
• Medical Practices

• Project Manager

  • Jun 1994 - Aug 1995

  Eindhoven, North Brabant, Netherlands Manage a project to develop a 5X use, Disposable Arthroscope Agree Specifications, Develop project plan, Manage multifunctional team to project conclusion (with working model/ process)