Experience

Presbyterian Support Northern

• New Zealand
• Non-profit Organizations
• 100 - 200 Employee

• People and Culture Business Partner

  • Mar 2021 - Present



Te Whatu Ora Counties Manukau

• New Zealand
• Hospitals and Health Care
• 700 & Above Employee

• Human Resources Business Partner

  • Jan 2020 - Feb 2021



Orion Health

• New Zealand
• Software Development
• 500 - 600 Employee

• People Business Partner

  • 2019 - Nov 2019

• People Consultant

  • Oct 2018 - Jan 2019



HealthSource

• New Zealand
• Hospitals and Health Care
• 1 - 100 Employee

• HR Advisor

  • May 2018 - Aug 2018

  Health Alliance FPSC provides procurement and supply chain services to the District Health Boards. I was employed as a HR Advisor to provide HR operations services. Involvement in the full employee lifecycle including:• Operational Support, providing HR/ER advice and services.• Change Initiatives, working with key stakeholders on the effective management of change and transformation to contribute to the building of a strong organisational culture.• HR metrics reporting and analysis of HR data.• Facilitate training programs



Serco

• IT Services and IT Consulting
• 700 & Above Employee

• Senior HR Advisor

  • Feb 2016 - May 2018

  Serco operates a privately-run prison in Wiri, Auckland. I was employed as a Senior HR Advisor in a permanent capacity to provide generalist HR support and advice. Involvement in the full employee life cycle including:• The Performance Review Process from the formulation of job descriptions to the implementation, mid-year and final review. Guiding and assisting management and employees with this process. Assisting with the management of the remuneration review cycle including reporting and reviewing. • Employee Engagement programme from implementation stage, communication of the programme and assisting operations teams with business improvement plans. Resulting in a year on year improvement in employee engagement scores.• End to end recruitment of various roles and levels within the Prison. • Responsible for the creation and implementation of HR Process Flow Charts encouraging greater understanding of HR related policies and procedures. This included facilitating trainings sessions with People Managers. Complex employment relations issues in a highly unionised environment, both assisting and leading investigations and involvement in disciplinary processes including dismissal and challenging medical incapacity cases. • Analysis & interpretation of employee data for use in value adding HR metrics and reporting. • Talent management including the creation of success plans and the creation of a management pipeline.



Masscash Holdings (Pty) Ltd

• South Africa
• Retail
• 500 - 600 Employee

• Regional HR Manager

  • Jan 2013 - Feb 2015

  Masscash is food wholesaler with 18 stores and approximately 1100 staff. I was employed in the capacity of a Regional Human Resource Manager and partnered with two Regional Managers providing generalist human resource support including but not limited to recruitment, training, performance management and industrial relations.Achievements• Implemented HR cost tracking ensuring savinSg on salary and overtime costs.• Reduced the staff complement of staff by 80 in stores through transfer, promotion and natural attrition.• Maintained a 100%-win record when representing the Company at CCMA and had 9 cases where the dismissed employee withdrew their case at conciliation.• Trained 95 supervisory and management staff within a 3-month period ensuring more consistent and fair discipline.• Ensured that 16 of 18 wage negotiations were successfully negotiated in a highly unionised labour environment. The two remaining were settled at Arbitration.• Assisted with the implementation of a HR scorecard leading to greater credibility and co-operation from the operational team.• Achieved 100% HR Audits in each quarter.



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Regional HR Manager

  • Mar 2012 - Sep 2012

  G4S Secure solutions provide manpower guarding services to businesses with approximately 400 staff. I was employed as a Regional Human Resource Manager and provided generalist HR support to two Operations Managers and Site Managers. Generalist HR support included manpower planning, recruitment and industrial relations specifically retrenchment. Achievements• Ensured that the retrenchment process for a large number of staff was done successfully in adherence with labour legislation and ensure successful processing and payment of their retrenchment packages.• Maintained a 100%-win record when representing the Company at arbitrations.• Ensured that the correct security guard staff complement was in place and available at all times to report to sites when needed.



PDB Human Resources & Industrial Relations Consultant

• Business Owner

  • Sep 2011 - Mar 2012

  This was my own business where I provided HR services to various clients. The majority of the work was providing industrial relations advise, resolving work place disputes, recruitment and selection, succession planning andestablishing HR systems and processesAchievements• Quickly established a client base that included clients in the security industry, Farmers, Home Owners (Domestic Servants), Utility Services, Uthingu Contracting Services• Maintained a 100%-win record when representing the Company at Arbitrations.• Ensured that 9 disputes were settled at conciliation ensuring that clients did not incur additional costs.



The Shoprite Group of Companies

• South Africa
• Retail
• 700 & Above Employee

• Regional Personnel Manager

  • Nov 2003 - Aug 2011

  House & Home is a discount furniture and home appliance retailer with 44 stores nationally as well as Namibia and Botswana. I started off in a sister company OK Furniture as a Regional Personnel Manager partnering with 4 Regional Managers to provide generalist HR services. After two years, I was moved to Head Office to look after the House & Home brand and partnered with 7 Regional Managers providing generalist HR support. Achievements• Began as a Regional Personnel Manager for OK Furniture and after 2 years was moved to Head Office to provide HR service and support to the House & Home brand.• Provide HR support and service to 1200 employees in 44 stores and 3 distribution centres.• Won the best Regional Personnel Manager of the year in 2006/7 financial year and nominated for the same award in 2005/6.• Part of a management team that successfully turned a poor performing business into a business that achieved more than R 60 million over target through the successful implementation of various human resource interventions.• Implemented and maintained a successful performance management process resulting in the improved performance of individual sales people.• Implemented a successful recruitment and succession plan that resulted in women representing 50% of the regional manager positions.• Maintained a 99%-win record when representing the Company at Arbitrations.• Assisted with the successful introduction and implementation of behavioural based recruitment practises in the stores.• Each year successfully ensured that budgeting was accurate and that spending was in line with budgetary requirements.



Clicks Group

• South Africa
• Retail
• 700 & Above Employee

• Regional Human Resources Manager

  • Sep 1998 - Nov 2003

  A retailer specialising in the sales African beauty and ethnic hair care products with approximately 550 staff. Started as a HR Officer and was promoted to Regional Human Resource Manager after 2 years. I partnered with the Regional Managers providing generalist HR support. The role was very soft skills orientated focused on mentoring, guidance and coaching Branch Managers and Regional Managers. Achievements• Responsible for the largest geographical area which included countries of Lesotho and Swaziland. This included providing HR support to a total of 70 stores and 7 Regional Managers.• Maintained a 100%-win record when representing the Company at Arbitrations.• Responsible for the successful launch and new look flagship store that opened in Richards Bay. This entailed a complete change in culture.• Ensured consistent and fair industrial relations practices through training, counselling, coaching and regular meetings with the various stakeholders. • Achieved the highest HR Audit results during all 5 years of employment.• Assisted with the appointment, training and development of 4 employees who were appointed as Regional Managers within three years.



Packaging Consultants (Astrapak Limited)

• Personnel Administrator

  • Apr 1996 - Sep 1998

  • Managed payroll (for waged staff)• Industrial Relations• Formulation of HR Policies and Training Manuals • Managed payroll (for waged staff)• Industrial Relations• Formulation of HR Policies and Training Manuals