Experience

Stay at home dad

• Individual and Family Services
• 400 - 500 Employee

• Fulfillment Specialist

  • Sep 2018 - Present



EVERYTHING BUT THE HOUSE (EBTH)

• United States
• Internet Marketplace Platforms
• 200 - 300 Employee

• Project Manager

  • Apr 2015 - May 2018

  Serve as the primary point-of-contact within the market. I was accountable for the health of the market and the satisfaction of our employees and clients.Oversaw the profit & loss statement, including, but limited to: hiring key personnel, setting strategy for the market, and being accountable for the sales and operations of the market.Maintain and build a top-tier team. Direct reports within the market, include: Relationship Managers (sales), Curated Consignment Specialist (sales), Strategic Partner Specialist (sales), Client Relations Specialists (support), Project Manager (operations) and Warehouse Manager (operations).Ensure that our local processing center is staffed, functional and on-budget.Manage the market around a core set of operational and sales Key Performance Indicators (KPIs).Interact with data sets to set strategy and positively impact the local market.Develop strategy to maximize customer satisfaction, service standards, colleague satisfaction and financial performance.Grow our clear-out and consignment business channels.Engage and build relationships with our core repeat sellers.Maintain a high level of service in all areas to both our internal and external guests.Resolve problems and communicate to ensure consistency and memorable customer service, and ensure strong, positive communication flow among colleagues.Promote a positive work environment by ensuring the appropriate staffing, the continuous training of colleagues, recognition, mentoring and coaching.Serve as a pillar in the community. Our General Managers are the face of the market at marquee networking events and understand how to leverage personal connections to build a business.Develop and maintain strong relationships in the community.

• Warehouse Manager

  • Mar 2014 - May 2018



Cintas

• United States
• Facilities Services
• 700 & Above Employee

• Sales And Service Specialist

  • Jul 2008 - Nov 2013

  Requires delivery of products in a safe and timely manner, maintain inventories, and great customer service. Additional duties include but not limited to; informing customers of promotional items, listening and attending to their needs, and developing and maintaining a level of trust. Requires delivery of products in a safe and timely manner, maintain inventories, and great customer service. Additional duties include but not limited to; informing customers of promotional items, listening and attending to their needs, and developing and maintaining a level of trust.



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Catering Supervisor

  • Feb 2003 - Jun 2008

  This position requires excellent communication and organizational skills, along with a strong motivation to produce the highest quality product possible. Success at this position lead to opportunities in the Meat Department. Responsibilities included but not limited to production, customer service, and purchasing. This position requires excellent communication and organizational skills, along with a strong motivation to produce the highest quality product possible. Success at this position lead to opportunities in the Meat Department. Responsibilities included but not limited to production, customer service, and purchasing.