Paul Davies

Senior Infrastructure Engineer at Booking.com
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Skills

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Credentials

  • Continuous Delivery with GitLab
    LinkedIn
    May, 2022
    - Nov, 2024
  • Learning Ansible
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Learning HashiCorp Packer
    LinkedIn
    May, 2021
    - Nov, 2024
  • Learning Terraform
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Learning Kubernetes
    LinkedIn
    May, 2020
    - Nov, 2024
  • Master Cloud-Native Infrastructure with Kubernetes
    LinkedIn
    May, 2020
    - Nov, 2024
  • Learning Docker
    LinkedIn
    Apr, 2020
    - Nov, 2024

Experience

  • Booking.com
    • Netherlands
    • Software Development
    • 700 & Above Employee
    • Senior Infrastructure Engineer
      • Jan 2014 - Present

      Responsible for the data centre server and storage infrastructure, resolution of 3rd line technical issues and vCenter administration. Monitor and maintain systems performance Carry out assignments and project work as required as well as performing technical assessments. SAN management. 3Par and Netapp. HPE Blade Server and Virtual Connect Domain management. vCenter/vSphere Administration. Virtualisation and systems automation. Responsible for the data centre server and storage infrastructure, resolution of 3rd line technical issues and vCenter administration. Monitor and maintain systems performance Carry out assignments and project work as required as well as performing technical assessments. SAN management. 3Par and Netapp. HPE Blade Server and Virtual Connect Domain management. vCenter/vSphere Administration. Virtualisation and systems automation.

  • Vernagroup Ltd
    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Group Application/Infrastructure Analyst
      • Nov 2007 - Jan 2014

      • Supporting 200 users across 2 sites internationally whilst proactively configuring, optimising and maintaining the company LAN and WAN including networks, servers, workstations and software. • Responding to urgent support calls for the factory automation and SCADA systems essential for the manufacturing of company products. • Monitor server and network availability and performance utilising WhatsUp Gold software. • Ensure integrity of the IT systems by performing regular backups with Backup Exec 2010. Conduct reviews and testing of backup procedures, disaster recovery planning and input into the business continuity plan. • Administration of the company fleet of handheld devices including iPhone’s, iPad’s and Blackberry’s utilising BES Express and iPhone configuration utility. • Mail Administration of Lotus Notes/Domino 8.5 environment and Outlook/Exchange 2010. • Domain admin of Windows Server 2008 R2 environment including AD, Group Policy DHCP and DNS. • Responsible and accountable for network security utilising Sophos Endpoint AV, Sonicwall Firewalls and Barracuda SPAM firewalls. • Logging of calls to create audit trail of jobs using Track-IT whilst maintaining a current and accurate inventory of hardware and software using Certero Asset Studio. • Keep documentation of the IT systems and infrastructure up to date in a bespoke Sharepoint 2010 site designed by myself. • Provide an induction process for new staff and training where necessary. • Install, configure and maintain network components including Sonicwall firewalls and Juniper switches. • Configuration, support and maintenance of the MS Lync 2010 phone system.

  • Leeds United
    • United Kingdom
    • Spectator Sports
    • 300 - 400 Employee
    • Systems Analyst
      • May 2003 - Aug 2007

      • Providing 2nd line technical support to around 170 users across 2 NT Domains and 4 company sites on all IT issues working to strict SLA’s. • Configure and install network devices including D-Link Switches, Routers and Fortiguard Firewalls. • Configuration and support of the Avaya Index telephone system. • Installation, configuration and troubleshooting of MS Office Suites, Backup Exec, Great Plains, Genesis Retail, Terminal Services, Talent CRM and Artifax Booking systems. • Managing users and network permissions in NDS, Novell and Windows server administration and health checks, PC imaging, firewall management. • Mail administration of Lotus Notes/Domino. • Match day support which involved maintaining essential systems including retail, ticket sales, Quest Epos and the Ski Data match entry system often in high pressure situations.

  • Wythenshawe Hospital
    • IT Support Analyst
      • Oct 2002 - May 2003

      • Providing technical support to around 1500 users spread over two Hospital sites. • Novell Netware servers, Windows 2000 desktops, HP Printers and various peripherals. • MS Office 2000, Novell GroupWise 5.5/6.0 and IBA Patient Administration System. • Providing technical support to around 1500 users spread over two Hospital sites. • Novell Netware servers, Windows 2000 desktops, HP Printers and various peripherals. • MS Office 2000, Novell GroupWise 5.5/6.0 and IBA Patient Administration System.

Education

  • Leeds Metropolitan University
    Bachelor of Arts (BA), Business Information Management
    1997 - 2000
  • The Manchester Metropolitan University
    HND, Business Information Technology
    1995 - 1997
  • Ridge Danyers College
    A Levels, Computing, Statistics, Economics
    1993 - 1995
  • Bramhall High School
    GCSE, 7 at C and above including Maths and English
    1988 - 1993

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