Paul Damasco
Information Technology Specialist II -College of Visual and Performing Arts at George Mason University - College of Visual and Performing Arts- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Cloud Security Concepts: Services and Compliance
LinkedInSep, 2023- Nov, 2024 -
Jamf Certified Admin
JamfJul, 2022- Nov, 2024 -
CCT (Certified Casper Technician) (JAMF 200)
JamfJun, 2017- Nov, 2024 -
A+ Certification
CompTIA -
ACMT (Apple Certified Mac Technician)
Apple -
Dell Technician (Laptop, Desktop)
Dell
Experience
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George Mason University - College of Visual and Performing Arts (Mason Arts)
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United States
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Higher Education
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1 - 100 Employee
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Information Technology Specialist II -College of Visual and Performing Arts
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Jan 2023 - Present
Assist faculty and staff within the College of Visual and Performing Arts with their computing needs. Manage the JAMF pro site for CVPA. Assist faculty and staff within the College of Visual and Performing Arts with their computing needs. Manage the JAMF pro site for CVPA.
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George Mason University
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United States
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Higher Education
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700 & Above Employee
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Technical Support Specialist II - Lead Apple Technician
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Nov 2016 - Jan 2023
• Responsible for onboarding executive leadership including the new university president, senior vice president, and chief of staff• Create and modify Apple device configurations in JAMF Pro and customize device security settings as needed for university video labs• Serve as tier III GSX and JAMF expert for Apple Technicians• Advise departmental IT staff with JAMF Pro onboarding for JAMF sites to meet their specific needs• Provide direct support to senior leadership for 2FA enrollment and our Microsoft Teams rollout during the COVID-19 pandemic• Train other Apple technicians hired to assist with all Fairfax campus Mac tickets Show less
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Apple Technical Liaison - Desktop Support Services
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Apr 2016 - Nov 2016
• Served as the Apple GSX and JAMF specialist for client and server side deployment issues• Served as GSX site administrator• Enrolled Apple devices in JAMF Pro with user-initiated enrollment and customize user profiles• Trained newly hired Apple technicians• Imaged computers with SCCM with multiple configurations
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Technical Resource Specialist - Patriot Tech
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Feb 2015 - Apr 2016
• Designed and built an ESD safe work environment to diagnose, maintain, and repair student and university equipment• Collaborated with university network engineers to refine the university wi-fi network to properly support Apple Tune & Play to automatically push up-to-date demo content to all Apple retail systems on the sales floor• Created a repair report to identify common issues with similar systems in excel• Setup and maintained an Apple diagnostic server per Apple's guidelines outlined on ATLAS and GSX Show less
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Computer Service Technician - Patriot Tech
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Sep 2013 - Feb 2015
• Managed network attached storage device to facilitate data backup and restoration for customers• Maintained and secured all store systems including the sales system POSIM Diamond/EVO• Serviced and repaired Apple, Dell, Lenovo, Alienware, ASUS, Sony, Toshiba, MSI, and boutique custom PCs
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Education
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2006 - 2015
George Mason University
Bachelor of Arts (B.A.), Music
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