Sr. Account Executive - Key Accounts

• Dec 2022 - Present

Principal

• Apr 2019 - Present

Membership Advisor

• Feb 2018 - Feb 2019

Build and cultivate lasting relationships with our clients through a variety of platforms and conducting insightful business discussions Develop an extensive referral network by working with new and existing clients Attend Roadshows to promote Strategic Coach to potential clients and initiate interest in our Programs Build and cultivate lasting relationships with our clients through a variety of platforms and conducting insightful business discussions Develop an extensive referral network by working with new and existing clients Attend Roadshows to promote Strategic Coach to potential clients and initiate interest in our Programs

Account Executive

• Mar 2017 - Feb 2018

Actively prospect new markets across North America and potential customers across Property Management, Real Estate Development, and Security verticals. Cultivate lasting relationships with a portfolio of high-value clients and guide new clients through their purchasing process through the provision of calls, meetings, and demonstrations. Work with Marketing and Sales teams to develop new strategies to increase Condo Control Central's brand awareness and growth of recurring revenue. Guide clients and prospects through their purchasing decision, often involving multiple stakeholders to a successful solution for a range of community types.

Sales Executive

• Feb 2016 - Jan 2017

Perform prospecting activities to discover and inform potential clients about commercial insights that Firmex has learned over time and how to best deploy data room technology. Manage a portfolio of high value accounts and ensure customer satisfaction while maximizing account loyalty with Firmex through relationship building activities. Guide inbound inquiries through their purchasing decision and navigate the conversation through multiple decision makers and various internal parties. Work alongside Marketing team members to develop, customer campaigns, personalized messaging and rewards programs to maintain a connection with current clients and open new opportunities.

Account Executive

• Nov 2015 - Jan 2016

Manage and oversee the development of ISB Canada's Making Eligibility Easy (MEE) product line and expand its customer base by fulfilling a desperate need in the industry.Build lasting relationships within client base to ensure client satisfaction and compile feedback to bring to Product Development team for future consideration.Attend sales calls, marketing events and perform educational webinars and seminars to promote the use of technology to increase efficiency.Develop strategies to increase ISB Canada's market share across all its business lines.Work with marketing and design teams to develop new ways to engage our clients and increase retention.

Product Manager

• Jun 2014 - Nov 2015

Determine vendor priority and perform due diligence on potential partners for strategic projects and opening new markets. Negotiate costs with current vendors to reduce vendor costs and achieve high levels of efficiency. Project manage the creation, implementation and launch of new product lines, products and processes. Projects often include team efforts involving Operations, Marketing, IT, and Senior Management.Work with Sales, Marketing and Creative departments to create and launch marketing initiatives such as the launch of ISB Canada's new homepage. www.isbc.caProvide strategic sales presentations and solutions to customers across all of ISB Canada's divisions.

Business Development Manager

• Jun 2013 - Nov 2015

Conduct sales and marketing efforts to customers and new prospects. Successfully added a major new customer in a new and growing area.Develop pricing strategies and incentives in proposals to insurance company customers and new prospects.Conduct on-going customer follow-up to improve client retention rates by ensuring service levels are maintained.Represent ISB Canada through marketing activities at trade shows, seminars and other industry events.

Inside Sales Associate

• Dec 2012 - Jun 2013

Conduct on-going customer follow-up to improve client retention rates by ensuring service levels are maintained.Arrange meetings for Business Development Managers with appropriate levels of managementAided sales growth by recommending improvements in procedures and to promotional materials and products.