Experience

Prince George Public Library

• Canada
• Libraries
• 1 - 100 Employee

• • Nov 2019 - Present

• • Jul 2019 - Nov 2019

  Following the retirement of the Library Director, the Library Board asked me to assume the role of Acting Library Director during the recruitment process for the permanent Library Director. The Library Director is responsible for planning, organizing, and implementing library services that meet the needs of the community in accordance with the Library Board's policies and is accountable to the Board for the total operation of the library. The Library Director also takes a leadership role in positioning the library as an active participant in community building and in developing and implementing the library’s fund development strategies. Show less

• • Oct 2013 - Nov 2019

  As Manager of Support & Circulation Services I am responsible for twenty-five staff members in the two work groups. This includes budget planning and oversight, personnel recruitment and management, as well as guiding the development and implementation of new procedures, projects, and services. I provide leadership for the customer service and materials circulation functions of the library. I also manage the library’s computer network and related equipment and systems, oversee all web development functions, and act as systems administrator for the library’s SirsiDynix Symphony ILS instance. I also coordinate the library’s technical services functions, ensuring that materials are acquired, catalogued, processed, and accessible to patrons in a timely and cost effective manner.One of the most important responsibilities of my position at PGPL is to ensure effective collaboration between technical services/systems staff and public services staff so that library systems and technologies support and enable their efforts. This has provided me with a comprehensive understanding of the challenges and activities that occupy the various areas of the library, including reference, collection development, instruction, and programming departments. Show less

• • Oct 2016 - May 2017

  In addition to my responsibilities as Support & Circulation Services Manager, between October 2016 and May 2017 I performed the role of Acting Public Service Manager at Prince George Public Library. In this role, I provided general supervision/oversight of the Adult Services & Youth Services work groups, as well as the Nechako Branch group, including staff scheduling, performance management, and recruitment/training of staff, as needed.

• • Apr 2011 - Oct 2013

  As Support Services Coordinator at Prince George Public Library I led the IT and Technical Services teams by developing cooperative and effective work processes, project management solutions, and budget planning for the Support Services operations of the library. This position plays an important role in liaising and collaborating between technical services and public services areas to plan for future library service enhancements. The goal is to meet the needs of the public and staff using the practical technological solutions available. As Coordinator I wrote formal planning documents, identified and implemented workable technical solutions for the organization, and ensured a high level of customer service and satisfaction to meet the needs of library users. I was responsible for maintaining the library catalog and all related systems and report mechanisms at an optimal level. Show less



University of Northern British Columbia (UNBC)

• Canada
• Higher Education
• 500 - 600 Employee

• Library Technical Assistant (Cataloguing)

  • Feb 2003 - Mar 2011

  At UNBC I was responsible for completing original and copy cataloguing of library materials in all formats. I performed full level cataloguing according to MARC and AACR2R standards, including subject analysis and classification. I was also responsible for the training and supervision of cataloguing library assistants and practicum students, including the creation of local procedures documentation. My contributions also included implementing and conducting all authorities control processes for the library database, gathering and reporting of collection statistics, as well as submitting and maintaining library holdings with OCLC. In addition to these responsibilities, I also provided reference and research assistance and participated on various library committees. Show less



Royal Roads University

• Canada
• Higher Education
• 400 - 500 Employee

• Library Assistant, Cataloguing & Reserves

  • Apr 2002 - Dec 2002

  At RRU I performed descriptive and subject/classification cataloguing of all non-serial library materials, including original and copy, utilizing the Voyager Integrated Library System. I also established and performed authorities control procedures according to accepted standards, initiating several projects to begin retrospective clean-up of the library’s authority file. I coordinated the Library reserves collection, including planning and implementing a reorganization of the physical collection, maintaining and updating the ILS reserves module, in addition to liaising with faculty to ensure timely and accurate request fulfillment. In addition to these tasks, I also provided customer service at the Learning Resource Centre’s point of sale service desk, including library circulation/information desk services, bookstore sales, and business centre services (binding, mailings, faxing, software sales). Show less



Technical University of British Columbia

• Information Services Support Specialist

  • Apr 2000 - Apr 2002

  In my time at TechBC I coordinated the library's Circulation unit, including the university’s multimedia equipment centre. I created policy and procedures documents, trained and supervised 11 circulation staff members, set up the reserves collection, and oversaw all counter services for the circulation of all library materials. In addition, I conducted original and copy cataloguing for all monographic library materials, as well as performed library materials acquisitions in all monographic formats, including vendor comparison/selection and liaising with vendor reps. In addition to these duties, I also actively participated in the implementation of Endeavor’s Voyager Integrated Library Management System, with responsibility for configuration of the System Administration settings for the Circulation module. I also negotiated public performance & terms of use agreements for film, video, and computer game collections, and made significant intellectual and written contributions to the operating policies and procedures of the library, including the writing of "Circulation Guidelines" and "Circulation Users’ Manual." Show less