Sales Analyst - Commercial Administrative & Systems

• Jun 2018 - Present

North Carolina Merchandise Supervisor

• May 2014 - Jun 2018

• Managed all incoming and outgoing POS/Merchandise from our NC location. Served Eastern seaboard as well as our international customers. • Performed weekly warehouse cycle counts, along with quarterly and yearly audits. Created monthly inventory counts and posting for our NC brewery taproom merchandise. • Provided excellent and responsive customer service to all brewery reps, distributors and web based customers. • Coordinated shipping of all products for web based, rep and… Show more • Managed all incoming and outgoing POS/Merchandise from our NC location. Served Eastern seaboard as well as our international customers. • Performed weekly warehouse cycle counts, along with quarterly and yearly audits. Created monthly inventory counts and posting for our NC brewery taproom merchandise. • Provided excellent and responsive customer service to all brewery reps, distributors and web based customers. • Coordinated shipping of all products for web based, rep and distributor orders using a variety of shipping/freight/outgoing beer truck shipments to offer best price solutions. • Executed Quarterly Sales Programming. Pulled reports and organized them into Excel spreadsheets for our National Program Director, Merchandise Manager and Regional Sales Managers. • Sourced new products. Managed vendors from concept, mock up facilitation, purchase quotes to purchase orders. • Use of multiple cloud based systems. Nexternal, an order management system, SAP Business One for a warehouse management system. DocStar for pack slip and invoice approval. Show less • Managed all incoming and outgoing POS/Merchandise from our NC location. Served Eastern seaboard as well as our international customers. • Performed weekly warehouse cycle counts, along with quarterly and yearly audits. Created monthly inventory counts and posting for our NC brewery taproom merchandise. • Provided excellent and responsive customer service to all brewery reps, distributors and web based customers. • Coordinated shipping of all products for web based, rep and… Show more • Managed all incoming and outgoing POS/Merchandise from our NC location. Served Eastern seaboard as well as our international customers. • Performed weekly warehouse cycle counts, along with quarterly and yearly audits. Created monthly inventory counts and posting for our NC brewery taproom merchandise. • Provided excellent and responsive customer service to all brewery reps, distributors and web based customers. • Coordinated shipping of all products for web based, rep and distributor orders using a variety of shipping/freight/outgoing beer truck shipments to offer best price solutions. • Executed Quarterly Sales Programming. Pulled reports and organized them into Excel spreadsheets for our National Program Director, Merchandise Manager and Regional Sales Managers. • Sourced new products. Managed vendors from concept, mock up facilitation, purchase quotes to purchase orders. • Use of multiple cloud based systems. Nexternal, an order management system, SAP Business One for a warehouse management system. DocStar for pack slip and invoice approval. Show less

Line Cook

• Mar 2014 - May 2014

Customer Service Professional seeking employment within Sales and Merchandising

• Oct 2013 - Mar 2014

General Manager

• Apr 2012 - Aug 2013

• Managed daily operations/ finances of both front of house (FOH) and back of house (BOH) for brand new location averaging monthly gross sales of $140,000. • Responsible for restaurant appearance/ visual atmosphere to also include holiday displays or promotional signage /advertisement for tap takeovers. • Supervised daily maintenance of all equipment, utilities, facilities and restaurant floor. • Supervised two managers and 30 employees. Responsible for their hiring, training, and… Show more • Managed daily operations/ finances of both front of house (FOH) and back of house (BOH) for brand new location averaging monthly gross sales of $140,000. • Responsible for restaurant appearance/ visual atmosphere to also include holiday displays or promotional signage /advertisement for tap takeovers. • Supervised daily maintenance of all equipment, utilities, facilities and restaurant floor. • Supervised two managers and 30 employees. Responsible for their hiring, training, and dismissal. • Maintained and ordered over 30 different bottled beers and scheduled a rotating draft selection of 20 high quality products at all times. • Promotion of local brewery brands via supervision and set up of booths at festivals and joint events. • Handled weekly orders, invoices, employee paperwork and banking. • Responsible for setting up all live entertainment and promoting upcoming events.

Chef

• Sep 2008 - Apr 2012

• Prepared daily specials and pitched to sales staff to encourage up sale of items. • Managed nine kitchen employees with full responsibility for their hiring, training (many of whom later moved to management positions), and dismissal. • Handled daily orders, inventories and managed food cost budget. • Ensured proper sanitation, storage and rotation of all prepared and raw items.

Shipping And Receiving

• Apr 2007 - Apr 2008

• Ensured items were received in excellent showroom condition. • Responsible for daily deliveries to all Charleston county restaurants. • Maintaining of good client relationships upon deliveries to ensure return business. • Responsible for maintaining a clean and stocked warehouse and showroom. • Daily usage of pallet jacks, j bars and forklifts. • Used inventive problem solving techniques required to deliver large and sometimes awkward equipment to restaurant, hospitals, hotels… Show more • Ensured items were received in excellent showroom condition. • Responsible for daily deliveries to all Charleston county restaurants. • Maintaining of good client relationships upon deliveries to ensure return business. • Responsible for maintaining a clean and stocked warehouse and showroom. • Daily usage of pallet jacks, j bars and forklifts. • Used inventive problem solving techniques required to deliver large and sometimes awkward equipment to restaurant, hospitals, hotels and homes. Show less • Ensured items were received in excellent showroom condition. • Responsible for daily deliveries to all Charleston county restaurants. • Maintaining of good client relationships upon deliveries to ensure return business. • Responsible for maintaining a clean and stocked warehouse and showroom. • Daily usage of pallet jacks, j bars and forklifts. • Used inventive problem solving techniques required to deliver large and sometimes awkward equipment to restaurant, hospitals, hotels… Show more • Ensured items were received in excellent showroom condition. • Responsible for daily deliveries to all Charleston county restaurants. • Maintaining of good client relationships upon deliveries to ensure return business. • Responsible for maintaining a clean and stocked warehouse and showroom. • Daily usage of pallet jacks, j bars and forklifts. • Used inventive problem solving techniques required to deliver large and sometimes awkward equipment to restaurant, hospitals, hotels and homes. Show less

Assistant Manager

• Nov 2006 - Nov 2007

• Provided excellent customer service via product sales, visual merchandising, shipping/receiving of used products, and handling of customer complaints. • Inventoried all products in store daily and corrected miss-labeled items ensuring a low theft rate. • Mentored and trained all staff, both seasonal and long term. • Oversaw the up sale of memberships, specials and trades to increase store numbers. • Set up displays and proper signage to promote upcoming games, sales and… Show more • Provided excellent customer service via product sales, visual merchandising, shipping/receiving of used products, and handling of customer complaints. • Inventoried all products in store daily and corrected miss-labeled items ensuring a low theft rate. • Mentored and trained all staff, both seasonal and long term. • Oversaw the up sale of memberships, specials and trades to increase store numbers. • Set up displays and proper signage to promote upcoming games, sales and information in accordance with company specifications. Show less • Provided excellent customer service via product sales, visual merchandising, shipping/receiving of used products, and handling of customer complaints. • Inventoried all products in store daily and corrected miss-labeled items ensuring a low theft rate. • Mentored and trained all staff, both seasonal and long term. • Oversaw the up sale of memberships, specials and trades to increase store numbers. • Set up displays and proper signage to promote upcoming games, sales and… Show more • Provided excellent customer service via product sales, visual merchandising, shipping/receiving of used products, and handling of customer complaints. • Inventoried all products in store daily and corrected miss-labeled items ensuring a low theft rate. • Mentored and trained all staff, both seasonal and long term. • Oversaw the up sale of memberships, specials and trades to increase store numbers. • Set up displays and proper signage to promote upcoming games, sales and information in accordance with company specifications. Show less

Manager

• Jun 2002 - Dec 2005

• Responsible for all orders and inventories ensuring that they are properly used in both preparation and recipes to maintain consistency. • Managed a staff of 10 employees on any given day with an overall staff of 30. • Ensured excellent customer service was provided in all aspects of the restaurant from the BOH to FOH. • Maintained excellent food and labor cost. • Provided the College of Charleston Basketball teams, as well as other clients with weekly catering. • Scheduled… Show more • Responsible for all orders and inventories ensuring that they are properly used in both preparation and recipes to maintain consistency. • Managed a staff of 10 employees on any given day with an overall staff of 30. • Ensured excellent customer service was provided in all aspects of the restaurant from the BOH to FOH. • Maintained excellent food and labor cost. • Provided the College of Charleston Basketball teams, as well as other clients with weekly catering. • Scheduled local musicians to play at the downtown establishment reflecting the clientele’s taste in music. Show less • Responsible for all orders and inventories ensuring that they are properly used in both preparation and recipes to maintain consistency. • Managed a staff of 10 employees on any given day with an overall staff of 30. • Ensured excellent customer service was provided in all aspects of the restaurant from the BOH to FOH. • Maintained excellent food and labor cost. • Provided the College of Charleston Basketball teams, as well as other clients with weekly catering. • Scheduled… Show more • Responsible for all orders and inventories ensuring that they are properly used in both preparation and recipes to maintain consistency. • Managed a staff of 10 employees on any given day with an overall staff of 30. • Ensured excellent customer service was provided in all aspects of the restaurant from the BOH to FOH. • Maintained excellent food and labor cost. • Provided the College of Charleston Basketball teams, as well as other clients with weekly catering. • Scheduled local musicians to play at the downtown establishment reflecting the clientele’s taste in music. Show less