Experience

Orange Business Services

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Head of Client Portfolio

  • Sep 2012 - Present

  I lead a team of experienced and enthusiastic people, committed to shaping and delivering agreements (contracts if you prefer) that provide benefits to all. We believe that strong governance, well documented commitments and careful planning all add up to promises that we can stand behind. We excel at understanding our customer's motivations to the extent that we can model our services and behavior into a delivery practice that ensures we are a partner now and into the foreseeable future.

• Head of Account Business Unit

  • Apr 2008 - Sep 2012

• Head of GCS Business Operations

  • Jun 2005 - Apr 2008

• Head of Global Customer Service NAM

  • 2002 - 2006

• GCS Head of Business Operations

  • 1999 - 2005



Equant / Orange Business Services / France Telecom

• Business Unit Head

  • 2002 - 2008



Teleglobe Canada

• Director of INMC

  • 1998 - 1999