General Manager

• Dec 2021 - Present

Service Manager

• Mar 2020 - Dec 2021

Assistant Service Manager

• Nov 2018 - Mar 2020

Senior Commercial Technician

• May 2012 - Nov 2018

Repo Processor

• Oct 2010 - Apr 2012

Repo ProcessingWorking in a team of 8-10; receive all repossession information from vehicle and recreational unit repossessions around the United States. Process all repossession information from the agents after the unit is picked up, into a more organized fashion and send the information to the clients in a timely manner, while paying close attention to detail. Call agents throughout the day to acquire missing information on reports. Use Microsoft Excel and Word programs to create templates for nightly reports at the end of every day for closing; as well as the main program, Web Tracker, for looking up customer information. Also, cross-trained to work in several other departments, including Hold and Close, Accounting and Redemption, to help when needed.

Repo Processor

• 2010 - 2012

General Laborer

• Aug 2008 - Jul 2010

Full green home remodel; worked effectively in a team of 3-4; assisted in training of new employees; Being extremely detail oriented in a fast paced environment; performed demolition work; skilled in using variety of hand and power tools; experience in running backhoe, skid steer and compactors; performed maintenance on operating equipment; experience with concrete pouring, framing, excavating. Full green home remodel; worked effectively in a team of 3-4; assisted in training of new employees; Being extremely detail oriented in a fast paced environment; performed demolition work; skilled in using variety of hand and power tools; experience in running backhoe, skid steer and compactors; performed maintenance on operating equipment; experience with concrete pouring, framing, excavating.

Sales Associate

• Jul 2004 - Nov 2007

Developed excellent customer service skills in a fast paced environment; took initiative to gain knowledge of all products to better assist the needs of customers; assisted in assembling and repairing products; effectively sold a variety of power tool equipments; obtained sales license and successfully sold ATVs and snowmobiles; performed inventory control and organization; cashier; responsible for opening and closing of store; provided an opportunity to assist in the training of new employees. Developed excellent customer service skills in a fast paced environment; took initiative to gain knowledge of all products to better assist the needs of customers; assisted in assembling and repairing products; effectively sold a variety of power tool equipments; obtained sales license and successfully sold ATVs and snowmobiles; performed inventory control and organization; cashier; responsible for opening and closing of store; provided an opportunity to assist in the training of new employees.

Third Key Assistant Manager

• Nov 2002 - Mar 2004

Performed inventory and price changes; excellent customer service; assisted with opening and closing of store; cashier; responded to customer calls; delivered products to customers. Performed inventory and price changes; excellent customer service; assisted with opening and closing of store; cashier; responded to customer calls; delivered products to customers.

Kennel Assistant

• Jan 1998 - Jan 2002

Assisted in training of police dogs; responded to customer calls; assisted customers while at dog training sessions; cleaned kennels; performed cashier transactions. Assisted in training of police dogs; responded to customer calls; assisted customers while at dog training sessions; cleaned kennels; performed cashier transactions.