Experience

Megalink Inc

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Pre-Sales Engineer

  • Jan 2023 - Present

• Associate Team Lead - DCS

  • Jun 2022 - Jan 2023

  -Supervises team members with their assigned tasks related to systemmonitoring and client support-Creates documentation on in-house software and related operationalprocedures-Provides support and feedback to QA test engineers and software developersrelating to production bug-fix releases

• Datacenter Operations and Support Specialist

  • Sep 2020 - Jun 2022

  -Assigned in an ATM service provider to support software testing and reviewsystem issues and act suitably-Worked with foreign developers during quality assurance testing and providedon-site client support for user acceptance testing-Provided support for production system concerns-Install and configure company software suite at customer site and inspectchanges before customer performs user acceptance testing-Monitoring production systems and resolve client issues and concerns Show less


Smart Communications, Inc.
• Philippines
• Telecommunications
• 700 & Above Employee
• Internship Trainee

  • Oct 2019 - Dec 2019