Experience

Canon Business Process Services

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Integrated Supply Chain Consultant, Midwest US

  • Sep 2021 - Present

  Responsible for helping organizations streamline internal operations. As an integrator I help companies do more with less, remove the burden of managing, hiring, training and providing benefits to full-time employees. I help them cost effectively streamline workflows with onsite, offsite and offshore resources and technology to digitally transform processes and improve customer services. Industries: Insurance, Banking, healthcare, pharmaceuticals and manufacturing. Responsible for helping organizations streamline internal operations. As an integrator I help companies do more with less, remove the burden of managing, hiring, training and providing benefits to full-time employees. I help them cost effectively streamline workflows with onsite, offsite and offshore resources and technology to digitally transform processes and improve customer services. Industries: Insurance, Banking, healthcare, pharmaceuticals and manufacturing.



Frank Mayer and Associates, Inc.

• Retail Display and Interactive Kiosk Solution Specialist

  • Aug 2019 - Jun 2020



Klaptens LLC, D.B.A. My Bar 161

• Owner / President

  • Oct 2016 - Sep 2018

  • Sole owner responsible for P/L and profitable growth• Grew sales 20% in first year (after several years of consistently declining sales)• Built and managed a cohesive team focused on sales and customer service• Executed a successful marketing strategy including traditional, digital and social media outreach• Built brand loyalty and diversified sales offerings• Streamlined operations, improved quality and added an additional revenue stream • Sole owner responsible for P/L and profitable growth• Grew sales 20% in first year (after several years of consistently declining sales)• Built and managed a cohesive team focused on sales and customer service• Executed a successful marketing strategy including traditional, digital and social media outreach• Built brand loyalty and diversified sales offerings• Streamlined operations, improved quality and added an additional revenue stream



The Hamilton Parker Company

• Director of National Accounts & CBC

  • Apr 2014 - Oct 2016

  Construction Building Components, A Division of Hamilton Parker is focused on providing products and services to national retail, quick serve restaurant, fast casual and automotive clients. CBC works with brands, franchise owners, architects, general contractors, and tradesman to develop and deliver unique construction building programs.Responsibilities Include:• P/L responsibility for $8.5M division• Increased gross margin by 8.4% • Increased profit before taxes by 8.4%• Managed and led sales, estimating, operations, manufacturing and distribution teams• Restructured division into functional teams to create a scalable platform for growth• Negotiated national agreements with Lbrands, Wendy’s, Sbarro and Piada• Automated and standardized sales, operations, manufacturing and distribution workflow processes



CSC Worldwide (formerly Columbus Show Case Company)

• United States
• Retail
• 1 - 100 Employee

• Vice President, Strategic Accounts

  • Oct 2012 - Oct 2013

  • Responsible for $7M in strategic client sales from clients including TJ Maxx, Body Central, Justice, Destination Maternity, Ann Taylor, Johnston & Murphy• Responsible for managing relationships, account strategy, development and execution• Accountable for exceeding revenue and profitability targets, leading, managing and mentoring client teams and quality delivery of all products and services • Collaborated with clients to develop scalable solutions to meet design, functionality and cost requirements• Exceeded 2012 revenue expectations (Plan $6.9M – Actual $7.0M – 101%)• Successfully, attained revenue goals for Q1 and Q2, 2013• Honorably managed team and clients through extremely challenging financial crisis

• Director, Strategic Accounts

  • Mar 2008 - Oct 2012

  • Increased strategic client sales from 2008 – 2012 from $2.8M to $6.8M • Sold $150,000 annual prefabricated vacuum closet solution to TJ Maxx & Marshalls• Sold $150,000 annual nesting table program to Body Central • Sold $250,000 jewelry case program to Abercrombie & Fitch • Exceeded 2011 revenue expectations (Plan $6.7M – Actual $6.8M – 101%)• Exceeded 2010 revenue expectations (Plan $4.5M – Actual $6.3M – 140%)• Exceeded 2009 revenue expectations (Plan $3.4M – Actual $4.1M – 120%)• Successfully developed and executed strategic account revenue and growth objectives for each client • Collaborated with client and team members to successfully create new client designs and solutions to meet evolving market demand consistent with client’s design and sales strategy• Accountable for sustained quality, on-time, as-intended delivery of products, successful execution of on-going programs and value engineering to meet strategic cost and margin requirements• Analyzed margin and priced products to win new business and grow margin• Developed, crafted and delivered written and verbal client proposals



Publishing Technology

• Norway
• Retail

• Director, North American Business Development

  • Nov 2005 - Jan 2008

  • Responsible for all new business development in North America • Successfully created and executed territory sales plan which included phone prospecting, relationship building, proposal creation and presentation, agreement, and solution implementation• Exceeded annual account close expectations including one of the largest independent publishers of academic journals in the US (Haworth Publishing)• Signed the companies first new discrete online digital publishing platform contract with the American Academy of Pediatrics utilizing the company’s newest content delivery platform• Successfully managed and grew McGraw-Hill, The World Bank, and The International Monetary Fund



Manta Media Inc. dba Manta (formerly ECNext)

• Sr. Account Executive

  • Jul 2003 - Nov 2005

  • Responsible for prospecting, identifying opportunities, and selling long-term customized software and service contracts to C-Level decision makers• Sold over 25% of company’s accounts and successfully renewed and managed the organization’s largest customer relationship• Instrumental in defining and selling products and services to new customers• Managed top client accounts • Responsible for prospecting, identifying opportunities, and selling long-term customized software and service contracts to C-Level decision makers• Sold over 25% of company’s accounts and successfully renewed and managed the organization’s largest customer relationship• Instrumental in defining and selling products and services to new customers• Managed top client accounts



Quest Software (formerly Aelita Software)

• Account Executive

  • Oct 2002 - Jul 2003

  Responsible selling software solutions to Fortune 1000 companies• #1 Account Executive in division• Sold largest single account for division in 2003 Responsible selling software solutions to Fortune 1000 companies• #1 Account Executive in division• Sold largest single account for division in 2003



Zomax (formerly Metatec International)

• Regional Sales Manager

  • Nov 1999 - Oct 2002

  • Responsible for all new account sales in the East and Midwest Regions of the United States • Met sales plan expectations for 2000 of $6.5M in new account revenue • Successfully managed 8 account executives in 4 regional sales offices • Created low cost inside sales channel to broaden market and capture new revenue

• Branch Manager

  • Sep 1998 - Nov 1999

  • Grew territory 16% in 1999 from $9.3M to $10.8M • Managed all account managers and account executives in the Midwest territory • Performance rated excellent

• Account Executive

  • May 1997 - Sep 1998

  • Sold $2M in new account revenue – 4.3% of total company sales. • Sold 22 new accounts • Sold 5 of top 20 accounts in the Columbus Branch in 1998• Exceeded new associate expectations by over 2 times revenue goals• Achieved Million Dollar Club status by September 1998



Aramark Uniform Services

• United States
• Facilities Services
• 700 & Above Employee

• Territory Sales Representative

  • Oct 1995 - May 1997

  • Responsible for prospecting, cold calling, selling new accounts• Sold 32 new accounts in fiscal 1996, ranking #2 in sales region, multiple salesman of the month honors and rookie of the year, 1996

• District Manager

  • Mar 1992 - Oct 1995

  • Managed 6 route sales drivers servicing over 500 accounts. Personally visited top 39 strategic accounts quarterly and was responsible for 12 of top 20 accounts in the region• Achieved highest sales average in the region