Experience

Arizona Public Service - APS

• United States
• Utilities
• 700 & Above Employee

• Key Account Manager

  • Oct 2014 - Present

  Building customer relationships within all Government accounts in the Metro Phoenix area. Building customer relationships within all Government accounts in the Metro Phoenix area.



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Senior Account Executive

  • Feb 2003 - Oct 2014

  • Maintain and grow customer base of 500+ accounts • Developing relationship at all levels to ensure success and opportunity for FedEx.25 • Convert customer to FedEx through value propositions and consultative sales • Provide automation solutions to meet individual logistics needs • Collaborate across all overlay and op-co teams (Field, CIC, SSC, Express and Ground ops, International, Market Council) to maximize a positive customer experience • Value sell of FedEx services; quantifying hard and soft dollar costs, presenting this information to customers securing long term business • Consistent use of sales and Education Development courses to enhance skills and industry knowledge Show less



FedEx Services

• Truck Transportation
• 700 & Above Employee

• Sales Executive, Inside Sales, Field Sales

  • Feb 2003 - Oct 2014

  Maintain and grow customer base of 500+ accounts Developing relationship at all levels to ensure success and opportunity for FedEx.25 Convert customer to FedEx through value propositions and consultative sales Provide automation solutions to meet individual logistics needs Collaborate across all overlay and op-co teams (Field, CIC, SSC, Express and Ground ops, International, Market Council) to maximize a positive customer experience Value sell of FedEx services; quantifying hard and soft dollar costs, presenting this information to customers securing long term business Consistent use of sales and Education Development courses to enhance skills and industry knowledge Show less



Professional Salon Services

• Field Sales

  • Oct 1997 - Aug 2000

  Develop new business within a client base of 140 salons Generate leads through cold calling and referrals Ability to grow and maintain long-term relationships Developed innovative contests and promotions, increasing sales by 15% Increased territory sales by 30% in the first year, 25% second year and 28% the third year Grew existing account sales by up to 182%, with an average growth rate of 15% for the top 20 account Develop new business within a client base of 140 salons Generate leads through cold calling and referrals Ability to grow and maintain long-term relationships Developed innovative contests and promotions, increasing sales by 15% Increased territory sales by 30% in the first year, 25% second year and 28% the third year Grew existing account sales by up to 182%, with an average growth rate of 15% for the top 20 account



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Manager/Buyer

  • May 1986 - Aug 1997

  Interview, hire, and train sales representatives Coordinate day-to-day buying activities of 4 store locations and 5 buyers with annual merchandise of $38 million Set-up and manage new office locations and develop policies and procedures to streamline operations and increase efficiency Act as liaison between vendors and buyers to ensure accuracy and timelines of orders Consistently exceeded all sales goals by 20% Prepared, organized and managed major cosmetic publicity events. Grew employee sales 35% per year in specific departments Increased customer traffic through innovative promotional events and sales by 15% Arranged logistics of promotional events for average attendance of 500 clients Show less