Experience

Knight Adjustment Bureau Inc

• United States
• Accounting
• 1 - 100 Employee

• Account Manager

  • Aug 2019 - Present



HairClub

• Retail
• 700 & Above Employee

• Client Relationship Manager

  • Jan 2019 - Present

  Internally promoted to Client Relationship Manager: Responsible for growing existing clients, meeting the Recurring Sales drivers and delivering the Ultimate Client Experience to each guest. Also arranging special events for customer appreciation week. Overcomes objections by building value, restarting features/benefits and rapport building. Resolves client issues in an expedient and fair manner while preserving the Ultimate Client Experience. Manages client program benefits properly, renewal of program agreement, fee management, and builds relationships with clients by doing room visits. Show less

• Client Services Coordinator

  • Sep 2016 - Jan 2019



Progressive Leasing

• United States
• Financial Services
• 700 & Above Employee

• Account Manager

  • Aug 2013 - Sep 2016

  Responsible for inbound and outbound calls, collection on accounts and specialized in collecting charged-off accounts as well as, preventing accounts from being charged-off. Provided top tier support and service to customers. Responsible for inbound and outbound calls, collection on accounts and specialized in collecting charged-off accounts as well as, preventing accounts from being charged-off. Provided top tier support and service to customers.



North American Recovery

• United States
• Financial Services
• 1 - 100 Employee

• Collections Specialist

  • Sep 2012 - Aug 2013

  Responsible for collecting money on a daily basis by treating every consumer with respect and dignity. Assisted in monitoring accounts to ensure payments were being made according to arrangements. Responsible for collecting money on a daily basis by treating every consumer with respect and dignity. Assisted in monitoring accounts to ensure payments were being made according to arrangements.