Patty Closser
Headcoach at Translucent LLC- Claim this Profile
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Bio
Experience
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Translucent LLC
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United States
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Food & Beverages
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1 - 100 Employee
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Headcoach
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Jun 2017 - Present
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Head Coach
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Jun 2017 - Present
Head Coach
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Elite Cuisine
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Facilities Services
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1 - 100 Employee
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General Manager
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Oct 2006 - Jan 2017
As the general manager responsibilities included but not limited to: - Establishes cafe/micro-market business plan by surveying restaurant demand - Attracts patrons by developing and implementing marketing, advertising, public relations programs; evaluating program results; identifying and tracking changing demands - Controls purchases and inventory by meeting with account executives; developing preferred supplier lists; reviewing and evaluating usage reports; taking corrective actions - Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements - Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships - Accomplishes cafe objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations - Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations - Managing activities of an event; scheduling and assigning work to ensure proper shift coverage - Ensuring staff is properly trained and have the tools and equipment needed to effectively carry out their job functions - Ensuring all event spaces are set-up according to the event order - Conducting pre-function meetings with scheduled staff to review all information pertinent to the setup and service of each event - Inspecting scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee break areas for cleanliness, attractiveness and proper layout - Meeting with Kitchen Staff to review scheduled event menus - Being on call at all hours of event Show less
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