Patsy Zamudio
at Colorado Department of Regulatory Agencies- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Community Preparedness Implementing Simple Activities for Everyone
FEMANov, 2017- Nov, 2024 -
Multihazard Emergency Planning for Schools
FEMANov, 2017- Nov, 2024 -
Fundamentals of Risk Management
FEMAOct, 2017- Nov, 2024
Experience
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Colorado Department of Regulatory Agencies
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United States
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Government Administration
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1 - 100 Employee
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Feb 2021 - Present
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Feb 2021 - Present
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Server/Bartender
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Jan 2010 - Present
Take customer’s orders, drink and helped fellow co-workers with anything they need. Ran food, expo and pre bussing tables. Resposibilities: Provided guest with great customer service. Accurate ordering of what they want. Run food to my table and any other’s that need help. Clean up areas that get messy. Accurate bank closing at the end of my shift. Take customer’s orders, drink and helped fellow co-workers with anything they need. Ran food, expo and pre bussing tables. Resposibilities: Provided guest with great customer service. Accurate ordering of what they want. Run food to my table and any other’s that need help. Clean up areas that get messy. Accurate bank closing at the end of my shift.
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Residential Office Administrator
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Nov 2012 - Jul 2015
Create all letter’s and county compliance forms for builders and Colorado Counties. Customer support for Builders and any request. Provided excellent customer service with accuracy scheduling via phones and on the builder websites. Create Engineer Letters and County Forms for Engineering approval and signature. All Reports to corporate office. Scanning Documents, Filing, and Mail engineering letter. Customer support via phones and all the builder websites. Data Entries, Collections, AR/AP entries Show less
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Accounts Manager emuamericas
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Sep 2006 - Dec 2008
Developed sales potential out of customers and representative and provided customer service with regard to inquiries/complaints. Handled account management and account receivable for U.S. central and east coast territories as well as South America. Trained new employees and traveled to trade shows in my territory. Responsibilities: Provided customers with any required information on their account, orders, stock availability, pricing and lead times. Issued, tracked and facilitated purchase orders for certain vendors. Issued, tracked and facilitated RMA’s. Utilized company leads to expand current customer base. Maintained correct and updated information and organized files on all assigned customers. Monitored accounts receivable summary for delinquency on a weekly basis; initiated appropriate collection. Assisted team members as necessary to accomplish daily tasks. Provided freight quotes on request. Conducted weekly order updates. Communicated with distribution center on any matters regarding shipments or returns of orders. Show less
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Comcast
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Denver, Co
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Customer Account Executive
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Dec 2004 - Sep 2006
Customer Account Executive Comcast Cable 12-2004 to 9-2006 Position Summary: Handled customers billing, troubleshooting and setting up new accounts for high speed internet, cable and phone service. Tier 1 support. Responsibilities: ● Handled large volume of daily incoming calls. ● Consistent success in a fast-paced, multi-tasked technical environment by exceeding call center metrics. ● Troubleshooting skills included: advanced diagnosis related to PC hardware, software, MAC and/or Windows operating systems, cable modem network, internet and email. ● Completed resolution of customer questions regarding billing and or account issues. Assisted in the training Show less
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Education
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Colorado State University-Global Campus
Bachelor of Technology (B.Tech.), Computer/Information Technology Administration and Management -
Colorado Technical University
Bachelor of Criminal Justice, Cybercrime security