Patsy Zamudio

at Colorado Department of Regulatory Agencies
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Contact Information
us****@****om
(386) 825-5501
Location
Littleton, Colorado, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • Community Preparedness Implementing Simple Activities for Everyone
    FEMA
    Nov, 2017
    - Nov, 2024
  • Multihazard Emergency Planning for Schools
    FEMA
    Nov, 2017
    - Nov, 2024
  • Fundamentals of Risk Management
    FEMA
    Oct, 2017
    - Nov, 2024

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
      • Feb 2021 - Present

      • Feb 2021 - Present

    • Server/Bartender
      • Jan 2010 - Present

      Take customer’s orders, drink and helped fellow co-workers with anything they need. Ran food, expo and pre bussing tables. Resposibilities: Provided guest with great customer service. Accurate ordering of what they want. Run food to my table and any other’s that need help. Clean up areas that get messy. Accurate bank closing at the end of my shift. Take customer’s orders, drink and helped fellow co-workers with anything they need. Ran food, expo and pre bussing tables. Resposibilities: Provided guest with great customer service. Accurate ordering of what they want. Run food to my table and any other’s that need help. Clean up areas that get messy. Accurate bank closing at the end of my shift.

    • Residential Office Administrator
      • Nov 2012 - Jul 2015

      Create all letter’s and county compliance forms for builders and Colorado Counties. Customer support for Builders and any request. Provided excellent customer service with accuracy scheduling via phones and on the builder websites. Create Engineer Letters and County Forms for Engineering approval and signature. All Reports to corporate office. Scanning Documents, Filing, and Mail engineering letter. Customer support via phones and all the builder websites. Data Entries, Collections, AR/AP entries Show less

    • Accounts Manager emuamericas
      • Sep 2006 - Dec 2008

      Developed sales potential out of customers and representative and provided customer service with regard to inquiries/complaints. Handled account management and account receivable for U.S. central and east coast territories as well as South America. Trained new employees and traveled to trade shows in my territory. Responsibilities: Provided customers with any required information on their account, orders, stock availability, pricing and lead times. Issued, tracked and facilitated purchase orders for certain vendors. Issued, tracked and facilitated RMA’s. Utilized company leads to expand current customer base. Maintained correct and updated information and organized files on all assigned customers. Monitored accounts receivable summary for delinquency on a weekly basis; initiated appropriate collection. Assisted team members as necessary to accomplish daily tasks. Provided freight quotes on request. Conducted weekly order updates. Communicated with distribution center on any matters regarding shipments or returns of orders. Show less

  • Comcast
    • Denver, Co
    • Customer Account Executive
      • Dec 2004 - Sep 2006

      Customer Account Executive Comcast Cable 12-2004 to 9-2006 Position Summary: Handled customers billing, troubleshooting and setting up new accounts for high speed internet, cable and phone service. Tier 1 support. Responsibilities: ● Handled large volume of daily incoming calls. ● Consistent success in a fast-paced, multi-tasked technical environment by exceeding call center metrics. ● Troubleshooting skills included: advanced diagnosis related to PC hardware, software, MAC and/or Windows operating systems, cable modem network, internet and email. ● Completed resolution of customer questions regarding billing and or account issues. Assisted in the training Show less

Education

  • Colorado State University-Global Campus
    Bachelor of Technology (B.Tech.), Computer/Information Technology Administration and Management
    2016 - 2017
  • Colorado Technical University
    Bachelor of Criminal Justice, Cybercrime security
    2014 - 2015

Community

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