Experience

PaySquare SE

• Netherlands
• Financial Services
• 1 - 100 Employee

• Key Account Agent Service – Worldline SA/NV

  • Mar 2020 - Present

  Cooperation with teams in Belgium and India to provide a qualitative service to HBR customers. Full verification of customers: sent documentation and contact with the ordering Partner in order to accept or reject the application, full and comprehensive handling of customer inquiries, processing of customer complaints, management of the customer's portfolio, creation of billing files, submission of invoice orders. Cooperation with teams in Belgium and India to provide a qualitative service to HBR customers. Full verification of customers: sent documentation and contact with the ordering Partner in order to accept or reject the application, full and comprehensive handling of customer inquiries, processing of customer complaints, management of the customer's portfolio, creation of billing files, submission of invoice orders.



Marcin Grochowski (Paleta Piwa)

• Seller

  • Feb 2018 - Mar 2020

  Specialized product consultancy, maintaining business relationships with existing customers and acquiring new ones, coordinating and conducting channels in social media, promoting the brand at trade fairs, creating and sending commercial offers, introducing improvements for the work of the entire team. Specialized product consultancy, maintaining business relationships with existing customers and acquiring new ones, coordinating and conducting channels in social media, promoting the brand at trade fairs, creating and sending commercial offers, introducing improvements for the work of the entire team.



MCDK

• United Kingdom

• Organisation Specialist

  • Oct 2014 - Feb 2018

  Handling and registering outgoing and incoming correspondence, contact with institutions and customers of the company, preparing statements, correspondence and company documents, entering and verifying data. Handling and registering outgoing and incoming correspondence, contact with institutions and customers of the company, preparing statements, correspondence and company documents, entering and verifying data.



Factory Bis

• Canada

• Customer Advisor

  • Dec 2012 - Dec 2013

  Organization of a new service point from scratch, coordination and organization of the work of a two-person team enabling the implementation of sales plans, development and implementation of effective marketing activities, handling complaints processes. Organization of a new service point from scratch, coordination and organization of the work of a two-person team enabling the implementation of sales plans, development and implementation of effective marketing activities, handling complaints processes.