patrizia petrachi
Business Analyst at Abercrombie & Kent- Claim this Profile
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English Full professional proficiency
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Italian Native or bilingual proficiency
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Spanish Full professional proficiency
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French Limited working proficiency
Topline Score
Bio
Emma Coldman
I have worked with Patrizia on a few projects where she was the Test Lead and Analyst. She has always been extremely proactive in getting to grips with new technologies, quickly grasping new concepts and delivering significant value with her analysis and questions. Patrizia will always challenge assumptions and the status quo and can often offer a different perspective which is very useful for Technical Leads, Systems Analysts and Project Managers. She seeks to understand the root cause of all issues rather than just looking at symptoms. Patrizia is a cheerful and hard-working colleague and I would have no hesitation in recommending her to future employers.
Lazo Basic
Patrizia was an integral part of my team for seven years. She started as an application support specialist, and her dedication to learning and improving her skills catapulted her into an application testing role. Her analytical skills and ability to learn quickly were evident from the start, and she quickly established herself as a valuable member of our team. What sets Patrizia apart is her self-motivation and determination to develop her skills further. She took it upon herself to teach herself SQL, which proved to be a game-changer for our team. Her ability to write queries and analyze data sets helped us to improve our testing processes and deliver better results for our users. As Patrizia continued to excel in her role, it became clear that she had the potential to become a successful business analyst. Her analytical skills and ability to communicate effectively with stakeholders made her a natural fit for the role. She quickly demonstrated her ability to analyze business requirements, develop user stories, and work collaboratively with development teams to deliver high-quality software solutions. Aside from her technical skills, Patrizia is an absolute joy to work with. Her infectious personality, positive attitude, and sense of humor make her a true asset to any team. She is always willing to lend a hand to her colleagues, and she goes above and beyond to ensure that everything is running smoothly. She is a talented professional who has a proven track record of success and has the potential to excel in any role that she takes on. She is a pleasure to work with, and I have no doubt that she will make a valuable contribution to any organization lucky enough to have her on their team.
Emma Coldman
I have worked with Patrizia on a few projects where she was the Test Lead and Analyst. She has always been extremely proactive in getting to grips with new technologies, quickly grasping new concepts and delivering significant value with her analysis and questions. Patrizia will always challenge assumptions and the status quo and can often offer a different perspective which is very useful for Technical Leads, Systems Analysts and Project Managers. She seeks to understand the root cause of all issues rather than just looking at symptoms. Patrizia is a cheerful and hard-working colleague and I would have no hesitation in recommending her to future employers.
Lazo Basic
Patrizia was an integral part of my team for seven years. She started as an application support specialist, and her dedication to learning and improving her skills catapulted her into an application testing role. Her analytical skills and ability to learn quickly were evident from the start, and she quickly established herself as a valuable member of our team. What sets Patrizia apart is her self-motivation and determination to develop her skills further. She took it upon herself to teach herself SQL, which proved to be a game-changer for our team. Her ability to write queries and analyze data sets helped us to improve our testing processes and deliver better results for our users. As Patrizia continued to excel in her role, it became clear that she had the potential to become a successful business analyst. Her analytical skills and ability to communicate effectively with stakeholders made her a natural fit for the role. She quickly demonstrated her ability to analyze business requirements, develop user stories, and work collaboratively with development teams to deliver high-quality software solutions. Aside from her technical skills, Patrizia is an absolute joy to work with. Her infectious personality, positive attitude, and sense of humor make her a true asset to any team. She is always willing to lend a hand to her colleagues, and she goes above and beyond to ensure that everything is running smoothly. She is a talented professional who has a proven track record of success and has the potential to excel in any role that she takes on. She is a pleasure to work with, and I have no doubt that she will make a valuable contribution to any organization lucky enough to have her on their team.
Emma Coldman
I have worked with Patrizia on a few projects where she was the Test Lead and Analyst. She has always been extremely proactive in getting to grips with new technologies, quickly grasping new concepts and delivering significant value with her analysis and questions. Patrizia will always challenge assumptions and the status quo and can often offer a different perspective which is very useful for Technical Leads, Systems Analysts and Project Managers. She seeks to understand the root cause of all issues rather than just looking at symptoms. Patrizia is a cheerful and hard-working colleague and I would have no hesitation in recommending her to future employers.
Lazo Basic
Patrizia was an integral part of my team for seven years. She started as an application support specialist, and her dedication to learning and improving her skills catapulted her into an application testing role. Her analytical skills and ability to learn quickly were evident from the start, and she quickly established herself as a valuable member of our team. What sets Patrizia apart is her self-motivation and determination to develop her skills further. She took it upon herself to teach herself SQL, which proved to be a game-changer for our team. Her ability to write queries and analyze data sets helped us to improve our testing processes and deliver better results for our users. As Patrizia continued to excel in her role, it became clear that she had the potential to become a successful business analyst. Her analytical skills and ability to communicate effectively with stakeholders made her a natural fit for the role. She quickly demonstrated her ability to analyze business requirements, develop user stories, and work collaboratively with development teams to deliver high-quality software solutions. Aside from her technical skills, Patrizia is an absolute joy to work with. Her infectious personality, positive attitude, and sense of humor make her a true asset to any team. She is always willing to lend a hand to her colleagues, and she goes above and beyond to ensure that everything is running smoothly. She is a talented professional who has a proven track record of success and has the potential to excel in any role that she takes on. She is a pleasure to work with, and I have no doubt that she will make a valuable contribution to any organization lucky enough to have her on their team.
Emma Coldman
I have worked with Patrizia on a few projects where she was the Test Lead and Analyst. She has always been extremely proactive in getting to grips with new technologies, quickly grasping new concepts and delivering significant value with her analysis and questions. Patrizia will always challenge assumptions and the status quo and can often offer a different perspective which is very useful for Technical Leads, Systems Analysts and Project Managers. She seeks to understand the root cause of all issues rather than just looking at symptoms. Patrizia is a cheerful and hard-working colleague and I would have no hesitation in recommending her to future employers.
Lazo Basic
Patrizia was an integral part of my team for seven years. She started as an application support specialist, and her dedication to learning and improving her skills catapulted her into an application testing role. Her analytical skills and ability to learn quickly were evident from the start, and she quickly established herself as a valuable member of our team. What sets Patrizia apart is her self-motivation and determination to develop her skills further. She took it upon herself to teach herself SQL, which proved to be a game-changer for our team. Her ability to write queries and analyze data sets helped us to improve our testing processes and deliver better results for our users. As Patrizia continued to excel in her role, it became clear that she had the potential to become a successful business analyst. Her analytical skills and ability to communicate effectively with stakeholders made her a natural fit for the role. She quickly demonstrated her ability to analyze business requirements, develop user stories, and work collaboratively with development teams to deliver high-quality software solutions. Aside from her technical skills, Patrizia is an absolute joy to work with. Her infectious personality, positive attitude, and sense of humor make her a true asset to any team. She is always willing to lend a hand to her colleagues, and she goes above and beyond to ensure that everything is running smoothly. She is a talented professional who has a proven track record of success and has the potential to excel in any role that she takes on. She is a pleasure to work with, and I have no doubt that she will make a valuable contribution to any organization lucky enough to have her on their team.
Credentials
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Foundation Certificate in Business Analysis (2015)
BCS, The Chartered Institute for ITApr, 2018- Nov, 2024
Experience
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Abercrombie & Kent
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United Kingdom
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Leisure, Travel & Tourism
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200 - 300 Employee
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Business Analyst
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Jun 2022 - Present
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Abercrombie & Kent USA
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United States
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Travel Arrangements
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700 & Above Employee
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Support / business Analyst
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Jun 2015 - Aug 2022
As Support Analyst of a new application still in development I’m responsible for responding to system related issues in six different environment, for maintaining system issue logs and records, and for driving resolution with internal and external support groups. Support is focused on the business logic, interpretation, and use of the systems. As Business Analyst I also contribute to requirements analysis, gap analysis, testing and implementation using a top down approach, from the general business requirement down to details user stories. Show less
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Miki Travel Europe
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United Kingdom
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Travel Arrangements
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200 - 300 Employee
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Global eBusiness system Analyst and support supervisor
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Mar 2011 - Jun 2015
Main duties: -pre and post implementation support; -gathering clients and internal stakeholder requirement to create business case; -create and update documentation and SOP; -analyze, monitor and support implementation of 3rd party supplier accordingly to the requirement of all Miki department; -document 3rd party docs, meeting, tech specs; -deal daily with developer in London, Thailand, India, Ukraine for new project and bug fix; -create test script for QA team in London, Thailand, India, Ukraine and assist in understanding the requirement from a commercial prospective. -create procedure and escalation process for P1 issue in order to keep the internal stakeholder up to date; -monitor server performance and ensure all the scheduler run properly and all cache are updated; -run ad hoc SQL query to produce report for clients, sales and accounting. Show less
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Bluvacanze
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Italy
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Travel Arrangements
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200 - 300 Employee
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Travel agency manager
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Mar 2007 - Mar 2008
Promoting and marketing the business, managing budgets and maintaining statistical/financial records, selling travel products and tour packages, dealing with customer enquiries and aiming to meet their expectations; meeting sales targets as set out by the company, dealing with complicated customer itineraries, handling customer orders and payments, undertaking general administration, using and updating IT skills, since information on holiday packages and bookings is usually accessed via a network, organizing displays of promotional material. Show less
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Domina
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Italy
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Travel Arrangements
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200 - 300 Employee
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Group executive
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2005 - 2006
Managing enquires for meeting, events and leisure group up to 2000 people, promote products and services from the resort, identify and solicit new clients or target groups, prepare sales reports and track activities, quote prices, credit terms, warranties and delivery dates , prepare sales contracts, process orders and make delivery arrangements, negotiating the most profitable rate for the hotel, coordinate sales activities with other work units or departments, prepare and submit plans, budgets, progress reports and annual sales reports, research competitors' products/services, develop and conduct sales campaigns, as well as marketing and promotional plans, preparing and distributing group resume and , acting as the first point of contact, following up all the pre-post-during conference procedure. Markets of competence: Middle East – Eastern Europe – Western Europe Resort category: 5 stars Resort dimension: 6 hotels, 10 Restaurants, 2 theatres, 7 meeting rooms. Show less
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Valtur
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Italy
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Leisure, Travel & Tourism
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100 - 200 Employee
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Front Office manager
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Mar 1999 - Nov 2003
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Education
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Glion Institute of Higher Education
Post graduate certificate in Hospitality Management, Finance, General -
University La Sapienza
Business Economics Degree, Macroeconomics