Experience

Energy Outreach Colorado

• United States
• Individual and Family Services
• 1 - 100 Employee

• Senior Design Strategist

  • Feb 2018 - Present

  • Analyzed process and service delivery in programs to create efficiencies and increase customer value• Designed all in-house collateral, applications for services, advertising, and service maps• Key member of a 9-month strategic planning committee for the 5-year organization direction• Product owner for brand identity & website redesign launch creating information architecture, analyzing usability data, and copywriting all content in June 2018• Implemented cost avoidance measures that saved over $75k in first 12 months



Code For Denver

• United States
• Civic and Social Organizations

• Co-Organizer/Design Lead

  • May 2019 - Present

  • Organized and facilitated a group of 20 to 30 civic tech volunteers - ran weekly meetings, orientations, onboardings, workshops, and special events• Served as the design lead for the organization, contributing critique, mentoring, and guidance for designers and other volunteers learning design• Secured 28.6% more funding from our main financial sponsor in 2019



Colorado Department of Local Affairs

• United States
• Government Administration
• 1 - 100 Employee

• Digital Strategist & Designer

  • Sep 2015 - Feb 2018

  • Practiced agile and human-centered design processes in everyday work, teaching skills and fundamentals like continuous improvements and testing through collaboration on projects• Ran pilots and created low-tech prototypes of digital products alongside internal employees and stakeholders to address inefficiencies and user needs• Provided interpretations of analytics and other data to contribute to data-informed decision making• Implemented LEAN strategies for service design, process design, and waterfall workflow efficiency• Created both static and dynamic (API driven) data visualizations to showcase public data in a transparent, easy to understand way• Contributed strategic decisions and guidance that led to cost avoidance of more than $100,000



NIC Colorado, an NIC Company

• IT Services and IT Consulting
• 1 - 100 Employee

• Content Management Specialist

  • Mar 2015 - Sep 2015

  • Strategized and facilitated non-technical government stakeholder team meetings on best practices, content, audience, and how to best meet user needs with their digital properties• Created wireframes, digital prototypes, and navigation redesigns for agencies including the Governor’s Office, Department of Regulatory Affairs, and the Colorado Energy Office• Conducted pre-launch usability testing on the newly redesigned www.colorado.gov



Occasional Guides

• Owner, Creative Director

  • Aug 2014 - Mar 2015

  • Created two city guides to Denver including research, writing, layout, design, and printing• Designed and built website in HTML, CSS, and JS from scratch



gyro

• United States
• Advertising Services
• 100 - 200 Employee

• Engagement Associate & Business Development

  • Dec 2013 - Aug 2014

  • Researched, designed, wrote and managed our RFA/RFP responses in collaboration with our digital product, search, and strategy teams• Ideation, project management, and event planning for the strategic thinking event series gyro:scope• Copy edited and proofread for TD Ameritrade, DCP Midstream and Johns Manville



FitPro North America

• Editor & Technical Strategist

  • May 2013 - Dec 2013

• Production Editor

  • Aug 2012 - May 2013



Freelance Graphic and Web Design

• United States
• Graphic Design
• 700 & Above Employee

• Freelance Writing, Strategy, Design

  • Oct 2010 - Aug 2012

  • Created print and digital content for clients such as Beck’s Beer, The State of Victoria, The City of Melbourne and Barefoot Radler Beer• Developed strategy and design for Black Eye Coffee, The Clever Turnip, and Privateer Rum



Shore Fire Media

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Digital Strategy Coordinator

  • Dec 2009 - Sep 2010

  • Executed social and online press strategies for multiple clients• Company-wide resource on digital strategy for our entire roster, including advising current traditional PR clients and helping sell our digital services.



Right Angle

• Australia
• Real Estate
• 1 - 100 Employee

• Associate Editor of ThreeThousand.com.au

  • Aug 2008 - Jul 2009

  • Managed writers, created content and strategized creative marketing campaigns for our city guide as well as other projects for the State of Victoria, City of Melbourne and private clients.