Patrick Sample

Project Manager at Applied Video Technology
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Contact Information
us****@****om
(386) 825-5501
Location
US

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James Searer

Patrick is a hardworking and talented problem solver. I have known him for many years. He is one of the most professional and goal-oriented people I have ever met. I think he would be an exceptional addition to any organization.

Henry Yorgey

Patrick is a totally comitted professional and outstanding sincere person.

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Credentials

  • Certified Technology Specialist (CTS)
    AVIXA
    Aug, 2022
    - Nov, 2024
  • ITIL Foundations Certificate in IT Service Management
    AXELOS Global Best Practice
    Dec, 2018
    - Nov, 2024
  • STEP UP (Leadership Development): Training program for motivated individual contributors who want to lead themselves and others more effectively. Sessions focus on developing skills such as communicating, getting work done, dealing with change, & managing
    University of Pennsylvania
    May, 2018
    - Nov, 2024

Experience

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Project Manager
      • Apr 2022 - Present

      Responsible for overseeing assigned projects ensuring they are completed within budget and on-time while working in conjunction with the Operations Manager, and under the supervision of the VP of Tech Services. Providing direction and assigning duties to the technical staff assigned to projects, in conjunction with the Operations Manager and VP of Tech Services. Regularly communicating with internal team members and clients regarding the status of projects, and coordinating with the Operations Manager. Participate in internal kick off meetings with Sales, Engineering, and Operations and determines what priority tasks are needed (Site survey, client info gathering, etc.) Attend, as needed, any sales related client meetings Reads and understands project Statement of Work. Conduct pre-installation walkthroughs, as needed, to ensure customer responsibilities have been met, such as power and network requirements. Attend, or assure that AVT is represented at, construction meetings on assigned projects and communicate current project schedule and status as it relates to AV. Conduct site surveys/info gathering (with Engineering team) to check site preparedness, room dimensions, parking/unloading, etc. Communicate resource and equipment needs to VP of Tech Services and Operations Manager, identify any needs to complete rough-in work prior to scheduled installation date. Understand site safety requirements and ensure AVT technical staff adheres to the policies. Work with Operations Manager to obtain any required permits. Work with Operations Manager and Warehouse Manager to ensure all materials have arrived for a project, have been tested, and are staged prior to scheduled delivery date. Utilize Zoho software to manage projects, which prioritizing tasks and using the Gantt chart feature. Obtain quotes from subcontractors when needed, or coordinate this with Operations Manager.

    • United States
    • Software Development
    • 700 & Above Employee
    • Information Technology Support Engineer
      • Feb 2021 - Jun 2021

      Engaged with diverse stakeholders and end users to assess technical needs and issues, supporting SaaS product suite and monitoring performance across network, hardware, and software within Windows/Linux server environments. Oversaw quality assurance and testing protocols to ensure alignment with brand standards. Triage incoming issues and alerts to prioritize workflow. Monitored deployment deadlines to meet project requirements. • Responded to hundreds of incoming requests daily, communicating with end users and engineering teams via ticket system, telephone, email, and video conferencing tools. • Collaborated with cross-functional teams on meeting service delivery agreements and client expectations.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Senior IT Support Specialist
      • Sep 2015 - Mar 2020

      Managed operations and projects for Technology Systems Support & Consultation Services team. Communicated with stakeholders to review requirements, monitor project deliverables, and ensure client satisfaction. Identified and responded to issues, as well as conducted follow-up check-ins to ensure sustainability of resolutions. Maintained multiple IT systems and provided troubleshooting of malfunctions and user errors. Nurtured relationships with more than 200 faculty members within Wharton School, as well as external clients and internal University program staff. • Facilitated training for diverse teams, including for internal staff, end users, and client groups. • Improved scalability and sustainability of systems and service infrastructure through collaboration with cross-functional teams during projects. • Ensured technology systems were operating in a manner to suit operational and business needs. • Promoted to role in 2015 after serving as Instructional Technology Support Specialist, taking on additional responsibilities of hiring, developing, and supervising staff.

    • IT Support Specialist
      • Feb 2008 - Aug 2015

      Facilitated support for integrated technology systems infrastructure. Services include control system & desktop support, evaluating and managing system performance, configuring and operating audio & video technologies, managing high-profile production event support, guiding dynamic scheduling requests, rich-media recording, technology training & consulting, and systems validation.

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Audio/Video Systems Engineer
      • Nov 2006 - Feb 2008

      Configured & tuned professional audio/video and lighting equipment for conferences, private, public, and academic events. Configured & tuned professional audio/video and lighting equipment for conferences, private, public, and academic events.

    • Audio & Lighting Engineer
      • May 2006 - Nov 2006

      Configured, engineered, and operated professional audio systems for live concerts, shows, and music festivals. Additional experience with configuring and operating lighting systems and lighting consoles. Configured, engineered, and operated professional audio systems for live concerts, shows, and music festivals. Additional experience with configuring and operating lighting systems and lighting consoles.

Education

  • University of Pennsylvania
    Master of Environmental Studies, Sustainability
    2012 - 2014
  • Lebanon Valley College
    B.M., Music Recording Technology
    2002 - 2006
  • Owen J Roberts High School
    1999 - 2002

Community

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