Experience

Battery Outfitters, Inc
• United States
• Wholesale Motor Vehicles and Parts
• 1 - 100 Employee
• Store Manager

  • Jul 2020 - Present


Walmart

• United States
• Retail
• 700 & Above Employee

• Co Manager

  • Jun 2007 - Nov 2019

  Drive store operations, increasing revenue through strategic management of staff scheduling, training on customer service best practices and conceptualizing and implementing creative advertising and promotions.Key Roles and Responsibilities:►Managed an $80M+ revenue generating store, while managing 8-10 salary managers.►Successfully manage store in absence of store manager and consistently increased sales and profit goals.►Managed Forecasting, performed monthly P&L reviews and analyses in collaboration with Store Manager to review IRR and shrink.►Experience setting and evaluating KPIs, meeting the SLAs of the vendors.►Manage inventory control, analyze inventory levels and develop replenishment strategy. Show less

• Assistant Manager

  • Jun 2002 - Jun 2007

  Managed all merchandise departments including fresh and front-end departments. Facilitated all aspects of staff hiring, disciplinary action and scheduling. Prepared merchandising plans and delivered presentations to leadership to make recommendations.Key Roles and Responsibilities:►Company created a training assistant role to hire, train, place candidates in said roles, and get them up to par on working the launch of a new store. This lead to a promotion to a Co-Manager role.►Managed accountability, vacation requests, staffing, annual reviews, and planning.►Adjusted to new continuous role changes from working days to working overnights.►Mentor to other assistant managers. Show less

• Customer Service Manager

  • Apr 1999 - Jun 2002

  ►Champion between 12-24 cashiers during busy flows of traffic.►Maintained an accurate change fund and replenished cashiers drawers.►Managed the flow of traffic and line balancing, as well as multi-tasking breaks and customer complaints.

• Sales Associate/ Customer Service/ Stockman

  • Jun 1994 - Apr 1999

  ►Set the modular/ Plan-o-grams.►Stocked returns to the floor, and face-forward the shelf inventories.