Experience

University of North Texas System

• United States
• Higher Education
• 100 - 200 Employee

• Identity & Access Management Manager

  • Nov 2022 - Present

  Responsible for planning, organizing, managing and providing high level escalation support to the Identity and Access Management team. This includes design, implementation, on-going maintenance and upgrade of on premise and cloud identity and access solutions to ensure the resilience, availability, and reliable operation of UNT Systems identity and access solutions. Responsible for planning, organizing, managing and providing high level escalation support to the Identity and Access Management team. This includes design, implementation, on-going maintenance and upgrade of on premise and cloud identity and access solutions to ensure the resilience, availability, and reliable operation of UNT Systems identity and access solutions.



TAMKO

• United States
• Wholesale Building Materials
• 400 - 500 Employee

• Senior Systems Engineer

  • Aug 2021 - Oct 2022



AP Professionals

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Sr. Systems Engineer/Infrastructure Architect

  • Jul 2020 - Aug 2021

  Worked as contractor for local company in Dallas. Completed multiple high level IT projects. Worked as contractor for local company in Dallas. Completed multiple high level IT projects.



Air Medical Group Holdings, Inc.

• United States
• Medical Practices
• 1 - 100 Employee

• Sr Systems Engineer

  • Apr 2011 - Apr 2020

  • Key role player in Exchange migration from Exchange 2010 to Office 365 for over 6,000 mailboxes. • Deployed and managed Softerra Adaxes for Active Directory Management and Automation. Setup automation processes for new user account creations and terminations. • Deployed and administered Docusnap for Inventory, Analysis and IT Documentation over all the Infrastructure environment. • Organized and led all Kanban Leankit meetings for IT Infrastructure Project Management. • Project manager for multiple IT projects including acquisition of a company and implementation of Okta 2FA. • Deployed and administered Netwrix Auditor for compliance and auditing of all Servers, Active Directory, Office 365, Exchange, VMware, and SharePoint. • Managed internal company websites with links for access to company resources using XML and HTML source code via Microsoft Internet Information Services. • Setup and managed Server Patch Management using WSUS and SCCM. • Assembly, installation and administration of physical and VMWare Virtual Servers. • Managed end-user accounts for over 8,000 users and accounts via Active Directory and Exchange / Office 365 hybrid environment including Security and Distribution Groups. • Deployed and managed multiple Microsoft Remote Desktop Services environments. • Administration and support of Citrix XenApp for all users in the organization. • Managed inbound and outbound email security via Barracuda Email Security Service cloud solution and Zix Email Encryption and Threat Protection. • Maintained Server security for PCI and HIPAA compliance standards by working in conjunction with third-party resource and external vulnerability penetration testing. • Escalation point for Tier 1 and Tier 2 helpdesk associates assisting in end-user technical support for over 8,000 users. • Responsible for Legal Hold eDiscovery mailbox searches in Office 365 Security & Compliance for all litigation cases. Show less



Equity Bank

• United States
• Banking
• 700 & Above Employee

• Systems Engineer

  • Mar 2007 - Apr 2011

  - Administration and support of over 100 users in 8 cities utilizing Windows Server 2003 Active Directory in conjunction with ScriptLogic Desktop Authority. On call 24/7/365, handle all outages. - Assembly, Installation and Administration of Dell and HP Servers (over 30 Servers). - Managed and Administered Cisco Call Manager v6.1 VOIP phone system and Cisco Unity v5.0 for over 75 individual users along with call routing and call flow for all main published phone numbers in organization for 8 locations. - Installation, setup and configuration of all new software and necessary updates on desktops, laptops, and Servers. - Administration of Exchange 2003 Mail Server in conjunction with Barracuda Spam & Virus Firewall for multi-site corporate environment. - Administered and maintained backup scheme for all Servers in organization using Dell and HP tape backup devices utilizing Symantec Backup Exec 2010. - Coordination with other Engineering sections and liaison between the voice and data groups for projects. - Vendor relationship manager for all outsourced vendor products which include: Ellie Mae Encompass, Wolters Kluwer CRA Wiz, Fiserv easyLENDER. - Complete support for all Windows 2003 Terminal Server and Citrix XenApp 5.0 Server Systems. Desktop Support for all users in organization running a mix of Windows XP and Windows 7 Operating Systems. Show less



Wolters Kluwer Tax & Accounting US

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Release & Support Analyst

  • Sep 2002 - Mar 2007

  - Responsible for Quality Assurance review of specified products or projects, including software instructions for the ProSystem fx Write-Up software and Quality Assurance testing for product application on all supported Windows Operating Systems and Servers. - Review specified programs for product completeness and accuracy prior to product release. - Provide System Analyst support to internal users and customers via phone, email, and in person for all Windows Operating Systems, Microsoft Office and Novell Network. Show less