Kaufmännischer Leiter/Manager, Schülerwohnhäuser Amstetten & Pöchlarn, WKNÖ

• May 2021 - Present

Kaufmännischer Leiter/Schülerwohnhaus Pöchlarn

• Aug 2020 - May 2021

Front Office Supervisor

• Aug 2019 - Aug 2020

Front Office Agent

• Jul 2017 - Jul 2019

Front Office Clerk

• Apr 2014 - Jun 2017

Check-in and check-out of guests, preparation of invoices, issuing credit notes, handling of daily float, concierge desk, handling of customer complaints, night audit, preparation of statistical reports,... Check-in and check-out of guests, preparation of invoices, issuing credit notes, handling of daily float, concierge desk, handling of customer complaints, night audit, preparation of statistical reports,...

Front Office Clerk

• Jan 2014 - Feb 2014

reception of customers, serving drinks, co-ordination of appointments, etc. reception of customers, serving drinks, co-ordination of appointments, etc.

clerk in public administration

• Jan 2013 - Aug 2013

As an administrative employee of the municipality I was in charge of general public administration duties as well as updating the municipality's website on a regular basis, handling of the database for dogs registered in the municipality and keeping data up to date in the register of residents to name but a few. As an administrative employee of the municipality I was in charge of general public administration duties as well as updating the municipality's website on a regular basis, handling of the database for dogs registered in the municipality and keeping data up to date in the register of residents to name but a few.

Waiter and Receptionist

• Apr 2012 - Dec 2012

During my time at "Weinresidenz Sonnleitner" I was in charge of the smooth running of the service. Furthermore I handled all reception tasks, guest reservations and other administrative work where also part of my duties. As a special project I translated the hotel's/restaurant's website from German to English. During my time at "Weinresidenz Sonnleitner" I was in charge of the smooth running of the service. Furthermore I handled all reception tasks, guest reservations and other administrative work where also part of my duties. As a special project I translated the hotel's/restaurant's website from German to English.

Reservations- und Revenuemanager

• Feb 2006 - Mar 2007

In this position I was mainly responsible for the revenue planning and management, price calculation and updates on the website, management of the Reservations department, co-ordination with all other heads of department and ensuring a high occupancy rate to mention but a few tasks. In this position I was mainly responsible for the revenue planning and management, price calculation and updates on the website, management of the Reservations department, co-ordination with all other heads of department and ensuring a high occupancy rate to mention but a few tasks.

Reservations Assistant

• Oct 2003 - Jan 2006

Handling of reservations, writing offers, dealing with guest complaints, etc. Handling of reservations, writing offers, dealing with guest complaints, etc.

Front Office Clerk

• Aug 2001 - Sep 2003

same duties and responsibilities as above same duties and responsibilities as above

Administrations and sales clerk

• Jul 1999 - Jul 2001

daily check and posting of invoices, delivery notes and credit notes, preparing month ends and journals, working on year-end accounts, payroll preparation, updating of staff records, preparation and distribution/posting of (email)shots, visiting fairs and exhibitions to gain new customers, organizing in-house parties,... daily check and posting of invoices, delivery notes and credit notes, preparing month ends and journals, working on year-end accounts, payroll preparation, updating of staff records, preparation and distribution/posting of (email)shots, visiting fairs and exhibitions to gain new customers, organizing in-house parties,...