Experience

Escape Room Live, LLC

• United States
• Entertainment
• 1 - 100 Employee

• Operations Manager

  • Jul 2016 - Present

• Supervisor

  • Mar 2016 - Jul 2016

  Manage team members and make sure operations are running smoothly.Manage all rooms and the facility to ensure everything is functioning properly.Interact with guests and provide the best possible experience when they visit the location, including dealing with any issues they may have experienced.Assist team members with daily operations and ensure team members are satisfied with their work conditions.Man the phone lines and emails to respond to any inquiries as well as book future reservations.Fix or find workarounds for any props, parts, or puzzles that may malfunction.

• Game Master

  • Oct 2015 - Mar 2016

  Welcome and interact with guests as well as provide answers to any questions.Give groups a backstory and mission objectives before escorting them into the escape room while maintaining a positive and fun vibe to ensure guests have the most enjoyable experience possible.Monitor guests to ensure everything is running smoothly and to track the group's progress.Provide hints to escaping the room if the group desires them.Debrief the group as they leave to explain how the room works while maintaining a fun atmosphere so they leave with a good last impression.Reset the rooms to their original positions as well as maintaining the rooms in top condition and fixing anything that may be broken.Maintain the overall facility to provide a clean and inviting area for guests to be in.



Kaplan Test Prep

• United States
• Education Administration Programs
• 700 & Above Employee

• SAT Instructor

  • Apr 2015 - May 2016

  Lead students through a rigorous course to ensure they are armed with all the knowledge they need to succeed on the SAT. Teach students the Kaplan Methods to ensure higher test scores on test day. Provide support for students during and after the course.



Target

• United States
• Retail
• 700 & Above Employee

• Hardlines Team Leader

  • Apr 2015 - Jul 2015

  Led the Hardlines Team Members is performing their daily tasks. Helped hire new team members. Responsible for a large portion of the store's presentation and organization.



Target Coorporation

• Backroom Team Member

  • Jun 2009 - Apr 2015

  Organized and maintained the backroom while restocking the store with necessary items.Worked closely with team leaders to set tasks for and oversee team members.



Dr. Robert Allan

• Research Assistant

  • Jan 2013 - May 2013

  Worked closely with Dr. Allan in running an ongoing behavioral psychology experiment that focused on procrastination behavior in pigeons.



America Reads

• Tutor

  • Sep 2010 - May 2011

  Taught elementary school children in math and reading.Improved and helped teach English reading skills to children who could not read.Assisted teachers with educational activities.



Coler-Goldwater Specialty Hospital

• Volunteer

  • Oct 2008 - Jun 2009

  Cofounded, wrote for, and edited a weekly newsletter for patients and staff.Translated for patients who had difficulty with English.Acted as an intermediary between patients and staff.