Patrick McGugan
Director Business Management Services at ARG, Inc- Claim this Profile
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Bio
Sam M.
Patrick's industry knowledge is second to none. He has been a fantastic mentor and is proof that you can be a great guy and make your way to the top.
Nad Rosenberg
Patrick is a great person to work with! Patrick was the "go to guy" for a series of e-learning tutorials we developed for TeleBright. He was consistently helpful, and got us the information we needed when we needed it. He always took time to thoroughly explain complicated concepts to our staff. He has an in-depth knowledge of the wireless business and the billing processes associated with it ...and he was always happy to share that knowledge with us.
Sam M.
Patrick's industry knowledge is second to none. He has been a fantastic mentor and is proof that you can be a great guy and make your way to the top.
Nad Rosenberg
Patrick is a great person to work with! Patrick was the "go to guy" for a series of e-learning tutorials we developed for TeleBright. He was consistently helpful, and got us the information we needed when we needed it. He always took time to thoroughly explain complicated concepts to our staff. He has an in-depth knowledge of the wireless business and the billing processes associated with it ...and he was always happy to share that knowledge with us.
Sam M.
Patrick's industry knowledge is second to none. He has been a fantastic mentor and is proof that you can be a great guy and make your way to the top.
Nad Rosenberg
Patrick is a great person to work with! Patrick was the "go to guy" for a series of e-learning tutorials we developed for TeleBright. He was consistently helpful, and got us the information we needed when we needed it. He always took time to thoroughly explain complicated concepts to our staff. He has an in-depth knowledge of the wireless business and the billing processes associated with it ...and he was always happy to share that knowledge with us.
Sam M.
Patrick's industry knowledge is second to none. He has been a fantastic mentor and is proof that you can be a great guy and make your way to the top.
Nad Rosenberg
Patrick is a great person to work with! Patrick was the "go to guy" for a series of e-learning tutorials we developed for TeleBright. He was consistently helpful, and got us the information we needed when we needed it. He always took time to thoroughly explain complicated concepts to our staff. He has an in-depth knowledge of the wireless business and the billing processes associated with it ...and he was always happy to share that knowledge with us.
Experience
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ARG - IT Clarity
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Director Business Management Services
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Oct 2010 - Present
As Director of Business Management Services at ARG, I've been asked to create, construct, develop and market an ARG Managed Services practice. I'll use my experience in the Expense Management and SaaS environment to build upon the core ARG value of adding value within customer relationships by offering additional value beyond traditional network services. As Director of Business Management Services at ARG, I've been asked to create, construct, develop and market an ARG Managed Services practice. I'll use my experience in the Expense Management and SaaS environment to build upon the core ARG value of adding value within customer relationships by offering additional value beyond traditional network services.
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TeleBright Software Corporation
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United States
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Telecommunications
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1 - 100 Employee
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President
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May 2010 - Oct 2010
TeleBright's ManageRight Pro takes the headache out of wireless management for small & mid sized businesses. By outsourcing the whole thing to us, we let folks concentrate on running their business not learning the to be wireless experts. We optimize the bills, validate them monthly & fight it out with the carriers to fix problems. Customers keep the savings and it only costs a little bit per line. I'm lucky enough to lead all aspects of TeleBright's newest line of business.
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VP of Operations
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Feb 2000 - May 2010
Responsible for all aspects of the sales support, project management and delivery of TeleBright's TEM products & services and software develoment contracts.
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Education
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2006 - 2007
Boston University
Certification, Project Management -
1985 - 1987
Towson University
Business Administration -
1983 - 1985
University of Maryland
Business
Community
