Patrick Marrapese

Junior Technical Support Engineer at parcelLab
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Contact Information
us****@****om
(386) 825-5501
Location
Rochester, New York, United States, US

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5.0

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George Vaisey

Patrick is a dedicated to his customers - internally and externally. He routinely went above and beyond with customers and has become a goto employee with our enterprise solutions.

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Credentials

  • Mail Design Professional
    United States Postal Service
    Jan, 2022
    - Nov, 2024

Experience

  • parcelLab
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Junior Technical Support Engineer
      • Jun 2023 - Present

      parcelLab is the leading Operations Experience Management platform globally. We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso. For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy. parcelLab is the leading Operations Experience Management platform globally. We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso. For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

  • BCC Software
    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Support Specialist II - Platform Team at BCC Software
      • Nov 2018 - Jun 2023

    • Technical Support Specialist - Platform Team
      • Nov 2018 - Sep 2022

Education

  • Monroe Community College
    Associate of Science - AS, Information Technology
    2015 - 2016

Community

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