Patrick Lonsway

Corporate Director of Fixed Operations at Betten Baker Automotive Group
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Contact Information
us****@****om
(386) 825-5501

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5.0

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Barry Ribeiro

Pat is one of the best fixed operations directors I have ever worked with. Great communicator and always made our meetings personable and informative.

David Curis

Pat Lonsway brings strong Vision and Direction to both the Sales and Operations elements of a company. While working with Pat I have seen, and been a part of, his Visions being brought to reality through the development of forward thinking Strategies combined with detailed and structured Planning phases. The result of just some of Pat's visions resulted in $40 million in sustainable new business revenue and an entire new company solution offering and supporting division. Pat possesses strong leadership/mentor abilities combined with a management approach that leads to employee self improvement. Pat excels at relationship management with both staff and clients.

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Corporate Director of Fixed Operations
      • Mar 2021 - Present

      Leading the Betten Baker group of dealerships to deliver fixed operations excellence throughout all of Western Michigan. Leading the Betten Baker group of dealerships to deliver fixed operations excellence throughout all of Western Michigan.

    • United States
    • Automotive
    • 200 - 300 Employee
    • Vice President of Fixed Operations
      • Sep 2017 - Mar 2021

      Lead fixed operations' strategic direction and growth initiatives for the Balise group of automotive dealerships, collision centers and car washes. Lead fixed operations' strategic direction and growth initiatives for the Balise group of automotive dealerships, collision centers and car washes.

    • United States
    • Automotive
    • 300 - 400 Employee
    • Retention and Retail Performance Manager
      • Jul 2012 - Sep 2017

      Provide consultative support to improve Fixed Operations performance at high-priority dealerships within Gulf States Toyota. Primary focus areas include customer retention, parts & service retail growth and express maintenance business models.

    • Director, Car Lines
      • Jun 2011 - Jun 2012

      Launch new business unit charged with vehicle inventory performance and portfolio profitability. Provide guidance on vehicle incentive spend and market positioning.

    • Director, Planning & Distribution
      • May 2009 - Jun 2011

      Oversee operations responsible for vehicle sales forecast and vehicle distribution within the Gulf States Toyota distributorship. Provide strategic direction on market opportunities and targeted car-lines.

    • Director, Fixed Operations
      • Jun 2006 - May 2009

      Lead the strategic and operational support focused on developing parts sales, service sales, customer satisfaction and owner retention for the 150 dealers across the Gulf States Toyota distributorship.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Director, Retail Solutions Group
      • Jun 1997 - Jun 2006

      Direct staff and operations of 110-person business unit providing retail growth solutions to the automotive and heavy truck industries. Generate incremental revenue through organic growth and new client development. Responsible for establishing strategic business plan, building high-level client relationships, managing group P&L and overseeing group personnel. Direct staff and operations of 110-person business unit providing retail growth solutions to the automotive and heavy truck industries. Generate incremental revenue through organic growth and new client development. Responsible for establishing strategic business plan, building high-level client relationships, managing group P&L and overseeing group personnel.

    • Various
      • 1988 - 1997

Education

  • Southern Illinois University, Carbondale
    B.S., Advanced Technical Studies
    1986 - 1988

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