Experience

Horse Soldier Bourbon

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Retail Manager/Buyer

  • May 2022 - Present



Airport retail company

• Tampa, Florida, United States

• Regional Director Of Operations

  • Jun 2016 - Jun 2021

  Overseeing 10 airports along the east coast Partnering with airport landlords and JV partners Collaborated with merchandise, supply chain and accounting departments Directed new store openings Lead training teams through two acquisitions Overseeing 10 airports along the east coast Partnering with airport landlords and JV partners Collaborated with merchandise, supply chain and accounting departments Directed new store openings Lead training teams through two acquisitions



World Duty Free - WDF

• United Kingdom
• Retail
• 700 & Above Employee

• Operations Manager

  • Jul 2014 - Jun 2016

  Managed two terminals with a total of 6 stores, including 2 high volume/fast pace newsstands Responsible for 35 sales associates; scheduling, payroll, hiring, training, coaching, & following company policies Sales increase of $1.3 million in 3 locations for 2015 Consistently changing displays & fixtures and introducing new product to increase sales Successfully implemented new company procedures/polices, POS and inventory systems Show less



Lorillard Tobacco Company

• Tobacco
• 700 & Above Employee

• Sales And Marketing Representative

  • Jun 2012 - Nov 2014

  Audited product sales and ensured financial resources were monitored according to guidelines Developed positive working relationships with store owners & staff by serving as a product expert Effectively managed established promotions and implemented new promotional programs Consistently exceeded goals established for obtaining new accounts and introducing new products Secured and maintained point-of-purchase displays to engage customers to brand availability Audited product sales and ensured financial resources were monitored according to guidelines Developed positive working relationships with store owners & staff by serving as a product expert Effectively managed established promotions and implemented new promotional programs Consistently exceeded goals established for obtaining new accounts and introducing new products Secured and maintained point-of-purchase displays to engage customers to brand availability



HMSHost

• Food and Beverage Services
• 700 & Above Employee

• Operations Manager

  • Feb 2006 - Apr 2012

  Successfully coached over 30 sales associates & managed 7 different specialty concept stores Collaborated with buyers & planners to ensure store merchandise met the customers’ needs Developed & enhanced sales team’s ability to deliver outstanding customer service Hired, disciplined, & terminated associates according to company procedure s & federal policies Maintained appropriate inventory levels as well as visual and merchandise standards per store Developed weekly employee schedule according to budgeted hours & associate availability Achieved with my team one million dollar Super Bowl merchandise goal Traveled to other company locations to merchandise and set up stores Show less



Walgreens

• United States
• Retail
• 700 & Above Employee

• Executive Assistant Manager

  • Jul 1995 - Dec 2005

  Supervised & directed over 10 associates Addressed customer service issues including complaints, refunds, & exchanges Developed a loyal client base with local consumers despite a competitive retail environment Enhanced knowledge of inventory management & advantageous product placement strategies Supervised & directed over 10 associates Addressed customer service issues including complaints, refunds, & exchanges Developed a loyal client base with local consumers despite a competitive retail environment Enhanced knowledge of inventory management & advantageous product placement strategies