Experience

Henley Middle School
• United States
• Primary and Secondary Education
• 1 - 100 Employee
• Special Education Paraeducator

  • Oct 2022 - Present

Klamath Falls Gospel Mission
• United States
• 1 - 100 Employee
• Director Of Development

  • Feb 2021 - Present


Sugar Pine Christian Camps

• United States
• Recreational Facilities
• 1 - 100 Employee

• Retail Director

  • Nov 2013 - Jun 2019

  Directed a team of people who provided excellent service to the retail guests of SPCC. Directed a team of people who provided excellent service to the retail guests of SPCC.


Yosemite high school
• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee
• Substitute Teacher

  • Oct 2013 - May 2014


Western Dental Services

• United States
• Medical Practices

• Business Manager

  • Jun 2010 - Jul 2011

  Responsible for analyzing and interpreting business objectives and formulating detailed strategies for achieving those objectives. Responsible for directing the efforts of a diverse staff of 11 members. Responsible for reporting and providing information to various members of the hierarchal structure of management with Western Dental. Responsible for recruiting, hiring, training, developing and evaluating all members of the team. Responsible for creating a superior environment featuring excellent customer experiences and active staff engagement. Responsible for creating innovative and progressive policies to ensure the continued competitive advantages of the organization. Show less



BEN-E-LECT

• Insurance
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2009 - May 2010

  Responsible for managing inbound and outbound phone calls to assist customers with a variety of insurance related needs. Fully functional on all internal systems and procedures and those of the health insurance industry. Responsible for maintaining a database of current and prospective clients and prioritizing daily tasks to ensure that each customers needs were met. Responsible for working in multiple business to business relationships to ensure compliance of applicable laws and regulations. Show less



Walden University

• Higher Education
• 700 & Above Employee

• Enrollment Advisor

  • Apr 2007 - Jul 2009

  Responsible for the recruiting and pre-enrollment preparation of graduate students in the School of Education. Fully functional on all internal systems and procedures related to customer service and satisfaction. Responsible for the new-hire product training of department team members. Designed and delivered a two week orientation, which included formal curriculum based training, coordinating on-floor interaction with team members, and evaluating performance. Also developed the curriculum program for future training. Recipient of the Managers Choice Award for quarter three, 2007. Recipient of the Teamwork Award for quarter one, 2008. Show less



Radio Shack

• United States
• Retail
• 200 - 300 Employee

• Store Manager

  • Oct 2005 - Apr 2007

  Complete management responsibilities for the daily operations of an electronic components retail store with an annual sales volume of $500k. Recruitment, training, development and evaluation of store sales team. Operationalized corporate directives into tangible applications at the store level. Developed district best practices in the areas of discontinued merchandise liquidation Recipient of two customer service recognition awards. Complete management responsibilities for the daily operations of an electronic components retail store with an annual sales volume of $500k. Recruitment, training, development and evaluation of store sales team. Operationalized corporate directives into tangible applications at the store level. Developed district best practices in the areas of discontinued merchandise liquidation Recipient of two customer service recognition awards.