Experience

EasyVote Solutions

• United States
• Software Development
• 1 - 100 Employee

• Chief Operating Officer

  • Jan 2023 - Present

  Oversee the Development and Support Teams. Manage day to day operations. Product Owner and roadmap planning. Recruitment and onboarding for new support and development team members. Coordinate with Sales team for company growth and product expansion.

• Director of Customer Success

  • Jan 2022 - Jan 2023

  ▪ Responsible for the implementation and training of new customers as well as provided ongoing customer support for accounts in the mid-west and southeast, totaling 55 accounts involving 100+ account contacts for the EasyVote election management software platform. ▪ Responsible for new outside sales within South Carolina and upgrade sales for existing customers. ▪ Provided on-site and remote sales engineer support to the Midwest and Southeast Business Development Managers in the ways of… Show more ▪ Responsible for the implementation and training of new customers as well as provided ongoing customer support for accounts in the mid-west and southeast, totaling 55 accounts involving 100+ account contacts for the EasyVote election management software platform. ▪ Responsible for new outside sales within South Carolina and upgrade sales for existing customers. ▪ Provided on-site and remote sales engineer support to the Midwest and Southeast Business Development Managers in the ways of product demonstrations, negotiations, and answers to technical questions regarding the software platform. ▪ Develop various forms, documents, and videos related to the software platform such as flow charts, quick-start guides, and help menus. ▪ Assist the marketing team in the development of communications and documents detailing the benefits and key features and functions of the software platform. ▪ Perform system and process testing on the software tool while providing bug reports, enhancements, and new feature requests to the development team.

• Account Manager

  • Mar 2016 - Jan 2022



Charleston County Board of Elections and Voter Registration

• Deputy Director

  • Apr 2011 - Mar 2016

  Charleston, South Carolina Area ▪ Directly supervise 7 full time staff members and indirectly supervise 7 other staff members. Responsible for interviewing, hiring, training, and supervising 45 temporary employees in the areas of voter registration, absentee voting, poll manager training and recruitment, asset management, and equipment preparation during the 2012 Presidential General Election and 2014 Gubernatorial General Election for a county with a registered voter population of 260,000. ▪ Assist the Director in all… Show more ▪ Directly supervise 7 full time staff members and indirectly supervise 7 other staff members. Responsible for interviewing, hiring, training, and supervising 45 temporary employees in the areas of voter registration, absentee voting, poll manager training and recruitment, asset management, and equipment preparation during the 2012 Presidential General Election and 2014 Gubernatorial General Election for a county with a registered voter population of 260,000. ▪ Assist the Director in all operational aspects of the Registration and Elections office including but not limited to: media relations; supervision of the office staff; preparing the departmental budget averaging $1,500,000; prepare for, presented and participated in Commission Meetings and Hearings. ▪ Manage various projects including the 2011 redistricting process as well as coordinate with other county departments and vendors to execute the process of elections and voter registration. ▪ Oversee and refine the development, setup, testing, and implementation of all election databases and the maintenance and deployment of 852 voting units and 220 laptop computers for 182 precincts countywide for 32 different election dates including Presidential and Gubernatorial General Elections. ▪ Responsible for solicitation, selection, and implementation of 3 service provider contracts. Also responsible for performance management of 6 vendors in the following areas: ballot printing and tracking; voting machine maintenance and service; document imaging; and process management. ▪ Assisted various vendors in developing guidelines and documentation for statewide use in the South Carolina elections process. ▪ Served on the Legislative Committee and as both Chairman and member of the Voting System Users Group for the SC Association of Registration & Elections (SCARE). Show less



York County Registration & Elections

• Deputy Director

  • Mar 2008 - Apr 2011

  ▪ Directly supervise 3 full time staff members. ▪ Assist the Director in all operational aspects of the Registration and Elections office including but not limited to: media relations; supervision of the office staff; preparing the departmental budget averaging $500,000; prepare for, presented and participated in Commission Meetings and Hearings, appear before County Council for budget approval and grant application. ▪ Maintain voter registration lists and develop 26 new voting precincts… Show more ▪ Directly supervise 3 full time staff members. ▪ Assist the Director in all operational aspects of the Registration and Elections office including but not limited to: media relations; supervision of the office staff; preparing the departmental budget averaging $500,000; prepare for, presented and participated in Commission Meetings and Hearings, appear before County Council for budget approval and grant application. ▪ Maintain voter registration lists and develop 26 new voting precincts to accommodate for population growth in a county with 125,000 registered voters. ▪ Oversee and refine the development, setup, testing, and implementation of all election databases and the maintenance and deployment of 519 voting units and 66 laptop computers for 89 precincts countywide for 12 different election dates including two General Elections. ▪ Train Election Day Technicians and assist in training Clerks/Poll Managers, also conducted training for other South Carolina counties in cooperation with the State Election Commission. ▪ Develop EVRL and Rover manuals as well as other forms, documents, and databases for use with election processes and procedures. ▪ Served on the Legislative Committee and attended both House and Senate Judiciary Committee Meetings and serve as an Assistant Chairman of the Voting System Users Group for the SC Association of Registration & Elections (SCARE), facilitated the Gate Keeper Project for the 2010 SCARE Conference. Show less



SC State Election Commission

• Information Resource Coordinator

  • Dec 2006 - Mar 2008

  ▪ Lead for statewide voting system software upgrade project in 13 counties. ▪ Assessed workstation setup and performance, scheduled, configured and installed new software on 28 work stations and upgraded firmware on proprietary election equipment. ▪ Trained county workers to use new version of software and how to successfully upgrade firmware themselves. ▪ Lead for 15 counties for project to define election master databases. ▪ Gathered and validated election definition data from… Show more ▪ Lead for statewide voting system software upgrade project in 13 counties. ▪ Assessed workstation setup and performance, scheduled, configured and installed new software on 28 work stations and upgraded firmware on proprietary election equipment. ▪ Trained county workers to use new version of software and how to successfully upgrade firmware themselves. ▪ Lead for 15 counties for project to define election master databases. ▪ Gathered and validated election definition data from county officials. ▪ Managed the implementation of the election master databases. ▪ Prepared county election databases for all election types. ▪ Maintain Voter Registration System and Voter History. ▪ Develop forms, documentation, manuals, and procedures for the election process. Show less



Election Systems & Software

• IT Services and IT Consulting
• 300 - 400 Employee

• Project Manager / Election Database Specialist

  • Jun 2006 - Nov 2006

  ▪ Project Manager accountable for implementation in five counties of a new statewide voting system for the 2006 General election as part of a uniform statewide 46 county, $36 million contract. ▪ Implemented election management systems hardware, software, and peripherals. ▪ Provided Election Day and certification day technical support for the 2006 SC Primary. ▪ Trained and educated county employees regarding the new voting system hardware and a software suite consisting of 7 election… Show more ▪ Project Manager accountable for implementation in five counties of a new statewide voting system for the 2006 General election as part of a uniform statewide 46 county, $36 million contract. ▪ Implemented election management systems hardware, software, and peripherals. ▪ Provided Election Day and certification day technical support for the 2006 SC Primary. ▪ Trained and educated county employees regarding the new voting system hardware and a software suite consisting of 7 election definition programs. ▪ Validated project and state requirements and defined election databases for 12 counties. Show less



Palmetto Exterminators

• United States
• Consumer Services
• 1 - 100 Employee

• Field Engineer

  • Apr 2004 - Jun 2006

  ▪ Scheduled and performed annual termite re-inspection and re-treatment services for 1,500 customer accounts throughout 9 upstate SC counties. ▪ Analyzed timing and routing of appointments and created the most cost-effective schedule possible resulting in an increase in monthly production from $18,000 to $27,000 per month.



Teen Mania Ministries

• Non-profit Organizations
• 100 - 200 Employee

• Intern

  • Aug 2000 - Aug 2001

  Maintained Oracle donor database; processed and applied ministry donations.



Rock 101 WROQ

• United States
• Broadcast Media Production and Distribution

• Intern

  • Feb 1999 - May 2000

  Assisted at promotions related events and in setup for remote broadcasts. Performed data entry for radio station listener database.