Experience

Sputtering Components, Inc.
• United States
• Machinery Manufacturing
• 1 - 100 Employee
• Inside Sales Supervisor

  • Nov 2012 - Present


Cycle Software Services

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Account Manager

  • Sep 2004 - Sep 2012

  • Primarily responsible for customer satisfaction and being the sole point of contact and project manager for several national and international educational publishing companies. • Enter customer orders received via E-mail, fax, or from customers website. • Communicate internally and externally with departments, buyers and vendors to coordinate time lines, approvals and scheduling to meet client deadlines. • Purchase custom components including pricing comparisons, selection of vendor and processing of purchase orders. • Providing estimates to customers based on the customer’s specifications. • Develop specifications and offer solutions for customer projects. • Receipt and processing of customer supplied materials for manufacturing. • Write clear and concise job instructions for assembly departments. • Maintain inventory levels of customer owned components. • Maintain various reports and spreadsheets for customers and internal reporting. • Assist in training of new account managers. • Create month end reports for management. • Travel as required for customer. Show less



Rust Consulting

• United States
• Legal Services
• 100 - 200 Employee

• Project Manager II

  • Jul 2011 - Jun 2012

  • Prepare and implement processes and procedures for call center, IVR, forms processing, and website. • Regular communication to clients with project updates. • Track and manage project hours and client budget. • Perform high level claim validation and quality assurance. • Collaborate with senior project administrators, data, and IT departments on database structure. • Provide review and audit validation process and distribution procedures. • Ensure project goals and objectives are accomplished within the prescribed timeframe by ensuring successful execution of listed duties. • Manage staff and productivity for several projects. • Track and monitor productivity and recommend enhancements for the processes. • Billing and banking responsibilities as assigned. Show less



United Portfolio Management

• Investment Management
• 1 - 100 Employee

• Collection Manager

  • Feb 2000 - Sep 2003

  • Collection of default lease agreements, deficiencies balances, and charged off accounts and judgments. • Contact debtors via telephone, mail, fax and e-mail. • Negotiate settlements on default lease agreements, deficiency balances, charge off accounts and Judgments. • Recover and re-market client owned equipment and assets. • Skip-trace accounts to locate debtors. • Regular credit bureau reporting to all three major credit reporting agencies. • Prepare accounts for litigation. • Submit and follow up on bankruptcy and estate claims. Show less