Patrick Harrington

Customer Service Account Manager at Mail-Gard®
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Philadelphia Area, US
Skills

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Bio

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Credentials

  • Business Writing Fundamentals
    Lynda.com
    Feb, 2016
    - Nov, 2024
  • Conflict Resolution Fundamentals
    Lynda.com
    Feb, 2016
    - Nov, 2024
  • Customer Service Fundamentals
    Lynda.com
    Feb, 2016
    - Nov, 2024
  • Building Business Relationships
    lynda.com
    Jun, 2015
    - Nov, 2024
  • Writing Email
    lynda.com
    Jun, 2015
    - Nov, 2024
  • 6Sigma - White Belt
    6sigma.us
    Jun, 2014
    - Nov, 2024
  • 6Sigma - Yellow Belt
    6sigma.us
    Jun, 2014
    - Nov, 2024
  • Implementing and Managing Green
    6sigma.us
    Jun, 2014
    - Nov, 2024
  • Project Scope and Schedule
    6sigma.us
    Jun, 2014
    - Nov, 2024
  • Fork Lift Certification
    Raymond Lift
    Dec, 2003
    - Nov, 2024

Experience

  • Mail-Gard®
    • United States
    • Printing Services
    • 1 - 100 Employee
    • Customer Service Account Manager
      • Apr 2006 - Present

      • Support sales representatives in on boarding new accounts and upgrading or maintaining existing accounts.• Quickly and effectively solve customer challenges when they present themselves.• Constantly seeking new ways to improve customer service.• Maintained production and disaster recovery accounts as well as being a back-up for multiple accounts.• Schedule meetings, tours and exercises.• Conduct billing procedures.• Maintained consistent contact with clients on a daily basis’s.• Constant use of Microsoft Office, Word, Excel and PowerPoint.• After hours contact.

    • Inventory Control
      • Dec 2002 - Apr 2006

  • Walmart
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service
      • Jun 2001 - Sep 2002

Education

  • Bucks County Community College
    Bachelor of Business Administration (B.B.A.)
    2014 - 2018
  • Quakertown High School
    1998 - 2001

Community

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