Experience

Cydecor, Inc.

• United States
• Armed Forces
• 1 - 100 Employee

• Human Resources Generalist

  • May 2016 - Present

  Arlington, Virginia -Administer employee life-cycle systems to include new employee on-boarding, benefits, and off-boarding processes. -Serve as point of contact supporting personnel based in eight client sites across the United States. -Manage Sharepoint program pages and internal files with responsibility for keeping materials current, accurate, and in accordance with company design requirements.



Target

• United States
• Retail
• 700 & Above Employee

• Human Resources Generalist

  • Nov 2014 - Apr 2016

  Fairfax, Virginia - Support various personnel functions including employee payroll, scheduling, interviewing, and development. - Conduct on-boarding presentations, communication of benefits and total compensation, and provide general assistance and guidance to employees. - Analyze effectiveness of internal human resources policies and procedures, making appropriate changes to increase productivity and employee satisfaction.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Assistant Rooms Operations Manager

  • Nov 2009 - Dec 2013

  Falls Church, Virginia - Provided material and planning support for company-wide initiatives and execution at the property level. - Reported on department financials to senior management in support of direct responsibilities concerning the administration of department finances, purchasing, and compilation of financial reports. - Developed front desk and reception operational strategy with direct accountability for accomplishment of organizational missions. -Twice awarded Manager of the Quarter (Third Quarter… Show more - Provided material and planning support for company-wide initiatives and execution at the property level. - Reported on department financials to senior management in support of direct responsibilities concerning the administration of department finances, purchasing, and compilation of financial reports. - Developed front desk and reception operational strategy with direct accountability for accomplishment of organizational missions. -Twice awarded Manager of the Quarter (Third Quarter 2010, 2011).

• Front Desk Supervisor

  • Mar 2008 - Nov 2009

  Bethesda, Maryland - Exercised direct supervisory responsibility over all front desk and reception personnel to include responsibility for training, compliance with standard operating procedures, disciplinary actions, and accountability. - Ensured compliance with standards for dealing with client guests with authority to modify standards as necessary based on special situations. - Participated in strategic planning sessions with senior organization personnel to develop short and long term goals for the… Show more - Exercised direct supervisory responsibility over all front desk and reception personnel to include responsibility for training, compliance with standard operating procedures, disciplinary actions, and accountability. - Ensured compliance with standards for dealing with client guests with authority to modify standards as necessary based on special situations. - Participated in strategic planning sessions with senior organization personnel to develop short and long term goals for the operations division of the organization.

• Guest Service Representative

  • Feb 2007 - Mar 2008

  Chantilly, Virginia - Utilizing interpersonal skills, remediated problems of clients in the areas of billing, scheduling, and staff responsiveness. - Served as a liaison between center staff and corporate/government meeting planners to insure contract requirements were met and goals were achieved. - Cited on numerous occasions by clients for excellence in responding to and satisfying diverse planned and unplanned requirements.



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Supervisor

  • Oct 2005 - Feb 2007

  Clearwater Beach, Florida - Developed and assigned tasks and responsibilities to front desk agents. - Selected rooms and handled requests for VIP and preferred club guests. - Coordinated with concierge and housekeeping to ensure guest amenities are delivered.



CNN

• United States
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Video Research Technician

  • Jun 2001 - Aug 2001

  Atlanta, Georgia - Received requests from affiliated TV stations for CNN news footage to support development of story segments for their newscasts. - Responsible for coordinating with the affiliate station and selecting and retrieving appropriate raw video footage and providing it to the affiliate in the most appropriate and expeditious manner (express air or ground delivery or satellite transmission).