Managing Partner

• Jul 2021 - Present

IT Projectmanager

• May 2020 - May 2021

- DNS and Hosting support / maintenance (250+/-) - Wordpress support / maintenance (30+/-) - Maintenance / Setup and Troubleshooting of Veritas Backup Exec (25 +/-) - Maintenance / Setup and Troubleshooting of Veritas SAAS Backup (30 +/-) - Migrations, Onboarding, troubleshooting and maintenance of Office365 tennant's - Troubleshooting and maintenance of Windows Servers and VM's - Tier 3 Support for Helpdesk - Finding solutions for IT related questions - Troubleshooting mail security and SPAM issues (SPF, DKIM and DMARC) - Maintenance and Setup of Trend Micro IMSVA / HES - macOS support and maintenance Show less

Cloud Engineer

• Nov 2019 - May 2020

- Support for Office365 / Azure - Migrations from different platforms to Office365 - 3 tier for Support desk - Problem solving / solutions IT related issues - Support for Office365 / Azure - Migrations from different platforms to Office365 - 3 tier for Support desk - Problem solving / solutions IT related issues

Head of Support

• Jul 2018 - Oct 2019

Head of Support for ±90 Enterprise Customers.- Google Google Workplace (G-Suite), Google Cloud Platform (GCP), Google Chrome (OS), Android, Workplace by Facebook and OKTA specialist.- SPF DKIM DMARC expert at the enterprise level. - Security Consulting for Google Workplace (G-Suite) from A / Z. - Learn organizations how to use the several products that will give the best experience for work and home- Google Workplace Data Loss Prevention (DLP) Specialist- Technical Support Specialist Chrome Enterprise- Project & Change management migrations Show less

Technisch Consultant

• Nov 2016 - Jul 2018

Support (2nd line) for Google G-Suite and other related computers issues.

Google Technical Specialist - Head of Dutch Google Support Team

• Sep 2014 - Oct 2016

Dutch and English Technical Specialist for the Google Apps for Work product. This position involves providing technical support for customers of the product. This includes troubleshooting issues with Google Drive, Gmail, Calendar and any synchronization issues with Microsoft Outlook. Providing Tier 2 Google technical support to SME`s worldwide through inbound channels (phone, chat, email). • Providing assistance with SMTP Servers, DNS (MX records), email authentication methods (SPF, DKIM, DMARC), Spam classification issues, Gmail. IMAP clients and mobile devices. Providing assistance with migrating emails from third party (IMAP) systems to G Suite. Providing assistance with initial G Suite setup and administration. • Managing support tickets using Salesforce. • Mentoring new hires. • Handling and resolving technical issues by phone, email and chat. • Adhering to strict quality guidelines, SLA`s and KPI`s defined by Google • Providing cross-departmental technical support(Collaboration, Billing, Migration/Sync and Administration) Show less

Owner

• Jan 2005 - Sep 2015

ON graphic design for both offline and online media. ON makes graphic design with a perfect blend of creativity, service and graphical design. ON graphic design for both offline and online media. ON makes graphic design with a perfect blend of creativity, service and graphical design.

Owner

• Jan 1999 - Sep 2015

nextfix offers computer support, network support and repairs for individuals and companies in de Duin -en Bollenstreek, Leiden and Wassenaar (the Netherlands). nextfix offers computer support, network support and repairs for individuals and companies in de Duin -en Bollenstreek, Leiden and Wassenaar (the Netherlands).

Teacher / System/Network administrator

• Aug 2010 - Aug 2012

Primary school teacher Primary school teacher

Owner

• Jan 2004 - Jan 2012

VIP transport of both individuals and big size companies VIP transport of both individuals and big size companies