Experience

Tangam Systems

• Canada
• Software Development
• 1 - 100 Employee

• Director of Analysis & Optimization

  • Sep 2020 - Present

• Senior Manager of Analytics & Optimization

  • May 2008 - Present

  As the Senior Manager of Analytics and Optimization, I work with clients to understand and help solve their business challenges and drive improvements to their table games performance and positively impact their bottom line.My role includes:- Using data-driven approach to find opportunities to improve their operations, productivity and revenueSolving clients’ business challenges in order to optimize table game performance- Building and maintaining excellent relationships and goodwill with Tangam’s clients through delivering results and open communication- Growing Tangam’s customer-base and revenue through prospecting, attending events, and client visits- Being a product expert in TYM (Tangam’s table games yield management software) and table games operations in order to be a trusted partner and leader in table games analytics for clients- Aligning with Product Management to provide client feedback and requirements for future innovations within the product road map- Continuously developing the knowledge of analytics, optimization, finance, and business operations within the team and for clients- Managing the team which ranges between 4-6 FTEs Show less