Experience

Univision Computers

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Account Manager \ Field Engineer

  • Jan 2018 - Present



Forward Technology MT

• Missoula, MT

• Information Systems Tech (Tier ll)

  • Aug 2015 - Feb 2018

  • Provide computer, software and hardware support for business • Manage Active Directory • Diagnose and implement wireless solutions • Support migration from Microsoft Exchange to Google Suite • Configure, monitor, and maintain security software • Provide computer, software and hardware support for business • Manage Active Directory • Diagnose and implement wireless solutions • Support migration from Microsoft Exchange to Google Suite • Configure, monitor, and maintain security software



Independent Contractor

• Los Alamos, NM - Los Angeles, CA

• Information Systems Tech (Tier II)

  • Mar 2012 - Jun 2015

  • Upgraded Los Alamos Nation Laboratory computers with Windows 7 • Configured Entrust Encryption software for computers and mobile devices • Provided support for transferring user profiles and documents • Upgraded Los Alamos County computers with Windows 7 • Assisted Espana Metal Craft with legacy software compatibility • Upgraded Los Alamos Nation Laboratory computers with Windows 7 • Configured Entrust Encryption software for computers and mobile devices • Provided support for transferring user profiles and documents • Upgraded Los Alamos County computers with Windows 7 • Assisted Espana Metal Craft with legacy software compatibility



Neversoft Entertainment

• Woodland Hills, ca

• IT Tech

  • Feb 2005 - Mar 2012

  Assisted 150+ Employees with all computer software and hardware problems Distributed and performed maintenance on Perforce (client/server configuration management system also known as version control software) Disk Authoring (compiled game code to disk for testing during each project and constructed the final submission package of completed software to Sony Entertainment) Provided software support to partner studios using Neversoft's compiling tools for software testing Setup and maintenance of proprietary developer equipment (X-Box, X-Box 360, PS2, PS3, Game Cube and Wii) Handled all Returns/RMA's of equipment and maintained company inventory Built several private LAN networks for software and hardware testing environments Helped construct server and cabling infrastructure during construction of Neversoft's current studio Game Credits - Tony Hawk's American Wasteland, Gun, Tony Hawk's Project 8, Tony Hawk's Proving Ground, Guitar Hero III: Legends of Rock, Guitar Hero: Aerosmith, Guitar Hero World Tour, Guitar Hero: Metallica, Guitar Hero 5, Band Hero, Guitar Hero: Warriors of Rock Show less



Wayport

• Los Angeles

• Data Support Specialist

  • Aug 2003 - Feb 2005

  Negotiated Service Contracts for Technical Equipment Setup and Maintenance at the Largest Hotel in Downtown Los Angeles (1360 rooms) (110,000 sq ft of meeting room space) Provide On-Site Support for Large Events (over 200 connections per day, over 1000 guests) Work with Corporate Clients to Order Supplies in Advance to Meet Specific Technology Needs Negotiated Service Contracts for Technical Equipment Setup and Maintenance at the Largest Hotel in Downtown Los Angeles (1360 rooms) (110,000 sq ft of meeting room space) Provide On-Site Support for Large Events (over 200 connections per day, over 1000 guests) Work with Corporate Clients to Order Supplies in Advance to Meet Specific Technology Needs



Curry Health Center

• Missoula, MT

• Information Systems Assistant

  • Aug 2002 - May 2003

  Troubleshot Computer Systems for Medical Professionals Setup and Distribute Citrix Meta Frame Systems Install and Maintain Windows 2000, XP-Pro and other Computer Software Troubleshot Computer Systems for Medical Professionals Setup and Distribute Citrix Meta Frame Systems Install and Maintain Windows 2000, XP-Pro and other Computer Software



University of Montana

• Missoula, Montana Area

• Residential Technology Assistant

  • Aug 2000 - May 2003

  Assisted over 300 Students, Faculty and Staff with Computer Related Problems each Semester. Monitor Network Traffic Build Custom Equipped Computer Systems from Scratch Assisted over 300 Students, Faculty and Staff with Computer Related Problems each Semester. Monitor Network Traffic Build Custom Equipped Computer Systems from Scratch