Experience

FYI
• FYI


Huntington National Bank

• United States
• Banking
• 700 & Above Employee

• QA.Lead

  • Jul 2014 - Oct 2014

  • Presided over the testing for the Cash Vault project that planned to upgrade the banks main transaction software (ISA) for money orders and deposits • Provided a comprehensive testing strategy to verify that the functionality of the new application would successfully be integrated into the current in-house systems • Worked closely with the Project Manager, the BSA, the Tech Lead, representatives from each system impacted by the project as well as the vender (De La Rue) and communicated daily status updates to the management • Managed the opening and closing of defects and reported any testing environment concerns to the management • Set up meetings to understand the challenges and concerns of the departments that were involved in the project and to organize their representatives in a way that would make the testing both effective and efficient • Undertook my own deep analysis of the current production environment and used that information to audit the requirements document. • Reviewed the project requirements with the business and used them to create test cases in Quality Center to test not just the core functionality of the new ISA application but to generate a battery of end to end test cases to prove that the new software would work with the other bank systems Show less



NetJets (As a Consultant for the Wyandotte Consulting Group)

• Salesforce Quality Assurance Tester

  • Mar 2014 - Jun 2014

  • Managed Salesforce application User Acceptance testing by generating a battery of tests in Quality Center based upon the requirements provided by the business • Leveraged the Agile Methodology when developing the testing scenarios with an emphasis on the need to adapt to sudden changes in the requirements • Worked closely with the business analysts and application developers to ensure the success of each project • Managed Salesforce application User Acceptance testing by generating a battery of tests in Quality Center based upon the requirements provided by the business • Leveraged the Agile Methodology when developing the testing scenarios with an emphasis on the need to adapt to sudden changes in the requirements • Worked closely with the business analysts and application developers to ensure the success of each project



JPMorgan Chase

• United States
• Investment Management

• Call Routing Analyst/ Developer/ QA Tester

  • Jan 2004 - Mar 2014

  • Lead UAT Tester - Use Quality Center to generate testing scenarios to support projects and initiatives • Provide 24 hour on call assistance to all JP Morgan Chase Card, Fraud, Lending, Treasury, and Chase Canada Lines of Business • Used Genesys Software applications to develop programming and configure objects to support initiatives • Used Oracle and SQL Server to analyze and validate conditions in the production environment, troubleshoot system issues, and generate data for reports • Displayed an expertise in Microsoft Office with emphasis on Access, Excel, Word and PowerPoint • Experienced in monitoring and managing high volume, multi-site call center environments • Displayed strong management and organizational skills • Demonstrated accountability and ownership of tasks and deliverables in a fast paced and demanding Show less



Pickaway Ross Career & Technology Center

• Education Management
• 100 - 200 Employee

• Adult Education Instructor

  • Aug 2002 - Jun 2003

  • Taught adult education classes in the following subjects: • Microsoft Office Suite • Visual Basic • HTML • Website Design • Business Ethics • English & Grammar • Taught adult education classes in the following subjects: • Microsoft Office Suite • Visual Basic • HTML • Website Design • Business Ethics • English & Grammar