Experience

Jerry's Enterprises

• United States
• Retail
• 100 - 200 Employee

• Customer Service Manager

  • Mar 2018 - Present

  • Provide a positive experience for customers as they leave the store• Manage money in till while cashiering, and when collecting money from Tills• Sale of Tobacco and Lottery Tickets• Assist customers when issues arise • Provide a positive experience for customers as they leave the store• Manage money in till while cashiering, and when collecting money from Tills• Sale of Tobacco and Lottery Tickets• Assist customers when issues arise



Fulfillment by Amazon

• Warehousing and Storage
• 1 - 100 Employee

• Amnesty Associate

  • Jul 2016 - Apr 2017

  • Responded to production staff’s questions and concerns in regards to equipment operation• Assisted in repairing KIVA robots, that moves product throughout the production floor. • Successfully completed specialized 80 hours training for managing worksite technology. • Responded to production staff’s questions and concerns in regards to equipment operation• Assisted in repairing KIVA robots, that moves product throughout the production floor. • Successfully completed specialized 80 hours training for managing worksite technology.



Ricoh USA, Inc.

• United States
• Information Technology & Services
• 700 & Above Employee

• Office Assistant

  • Jul 2015 - Sep 2015

  • Responsible for coping and scanned 100 – 1000 documents daily.• Retrieved incoming mail from centralized mailroom, sorted mail by department and recipients. • Delivered and received mail and packages to be sent.• Provided excellent internal customer service to all departments • Completed UPS, USPS, shipments, operated postal machine and communicated with vendors. • Responsible for coping and scanned 100 – 1000 documents daily.• Retrieved incoming mail from centralized mailroom, sorted mail by department and recipients. • Delivered and received mail and packages to be sent.• Provided excellent internal customer service to all departments • Completed UPS, USPS, shipments, operated postal machine and communicated with vendors.



Pizza Ranch

• United States
• Restaurants
• 700 & Above Employee

• Delivery Driver and Customer Service

  • Aug 2013 - Jun 2014

  • Provided excellent customer service, during delivery.• Operated cash register, and received cash during deliveries. • Provided excellent customer service, during delivery.• Operated cash register, and received cash during deliveries.



Minnesota State University, Mankato

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Jun 2011 - Jul 2012

  • Provided administrative support to the First Year Experience and Alumni departments.• Answered phone and schedule students appointment using MNSCU computer system.• Updated and maintained records into database, operated copy /scanner and fax machines. • Provided administrative support to the First Year Experience and Alumni departments.• Answered phone and schedule students appointment using MNSCU computer system.• Updated and maintained records into database, operated copy /scanner and fax machines.