Experience

WillowWood

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Regional Account Manager - Midwest

  • Jan 2019 - Present

  Regional Account Manager (2019-Present) WillowWood Global LLC, Mt. Sterling, Ohio - Responsible for sales growth in eight Midwestern states, maintaining strong relationships with prosthetic facilities resulting in YOY growth of 5-10%. - Provide education and technical support to clinicians, technicians, and business owners on prosthetic products to ensure patients receive the best possible outcome. - Increased prosthetic custom fabrication revenue by 43% for two consecutive years. - Consistently ranked top sales performer on team for 3D scanning technology and fabrication equipment. - Increased sales of elevated vacuum technology by coordinating hands-on patient fitting seminars and learning all technical aspects of the product to help customers resolve issues quickly and effectively. - Monitor competitors, market trends and merger/acquisition activity within territory to create strategic sales plans and recommend marketing opportunities.



Fox Valley Filter (formerly P&M Filters)

• Naperville, IL

• Sales and Business Development

  • Apr 2017 - Aug 2018



American Express/Sales Partnership Inc.

• American Express Quality Assurance Field Sales Representative

  • Oct 2016 - Apr 2017

  - Integral in the launch of the Opt Blue program for American Express - Inform small business merchants of new groundbreaking, innovative, initiative that redefines AMEX for small and medium sized enterprises - Educate in the face to face environment with small business decision makers the benefits of increased AMEX acceptance for their retail location - Offer increased visibility and social media presence for AMEX clients and cardholders - Responsible for F2F auditing of small business accounts to ensure quality assurance in designated territory



The UPS Store

• United States
• Retail
• 700 & Above Employee

• Sales & Operations Manager

  • Sep 2005 - Mar 2016

  Stepped up to manage a family-owned operation of stores, creating a strategic plan to expand revenue, open a new store and optimize marketing. - Doubled existing store sales from $238K to more than $429K by courting targeted businesses and developing key relationships. - Created the sales and marketing strategy for a new store, driving revenue to more than $200K with a stable client base. - Recognized by UPS corporate for outstanding growth in revenue and customer service and commissioned as the UPS Store trainer of new managers. - Developed and implemented marketing plans as best-practices for franchise and corporate emulation, improving performances of stores across the country. - Served as voice-of-the customer, adjusting procedures and products to win loyalty and high levels of customer satisfaction while protecting margins and profit. - Hired, trained and supervised staff focused on creating positive, long-lasting relationships with - Differentiated sales strategies for disparate demographic areas by analyzing prospect profiles and unique needs, then adapting store processes to win clients. - Created and produced sales reports, CRM databases and client analysis to monitor and improve business performance for a start­up store and an existing location.



NEC Display Solutions of America, Inc.

• Computer Hardware Manufacturing
• 1 - 100 Employee

• Senior Channel Account Manager

  • Jan 1998 - Jan 2005

  Recruited as a Territoy Account Manager, amassing in-depth product knowledge; advanced to LCD Specialists and Promoted to Sr. Channel Accounts Manager. -Forged LCD subject-matter expertise and sales acumen inth key channel/distribution account management, including VDW, HP, Insight and Amazon -Facilitated and presented NEC Products to large external distribution of up to 150 stakeholders,demonstrating integrated solutions and product benefits -trained, coached and mentored new employees in the sales methods and product lines, and served as a resource to the in-the-field managers. -Served as a troubleshooter,bringing corrective action and transformation of sales strategies for challenging account bases -Maintained a five-year record of achieving at minimum 100% sales quotas.



Azerty/Micro United, Inc

• Senior Inside Sales Representative

  • Jan 1993 - Jan 1998

  Turned around and grew underperforming territories, building trusted and loyal accounts by researching client needs to identify sales opportunities and solutions. -Took over a struggling territory and drove monthly sales from $150K to $320K in ten months by learning the entire product line to expand client wallet-share. -Leveraged business acumen and technology expertise to analyze customer workflows and processes and provide consultative services to account base. -Integrated a new product line into offerings, identifying client fit and pitching benefits and built business cases to showcase the line to existing customers. -Optimized sales in a struggling territory and increased revenue by $850K while solidifying client base stability. -Assumed responsibility for two territories during an employee shortage and increased sales 20% across both. -Selected to train new employees in sales techniques, product knowledge and strategies to grow and develop territories. -Earned the enterprise-wide 1997 Top Gross Sales Award for superior results and year-over-year positioning for ongoing expansion.