Experience

University of Maine System (UMS)

• United States
• Higher Education
• 100 - 200 Employee

• Database Administrator

  • Apr 2022 - Present

  I provide database administration support (installation, administration, monitoring, tuning, backup, security, and design) to ensure high levels of reliability and performance for the mission-critical databases managed by the University of Maine System, with a focus on Oracle and Linux.

• Information Technology Specialist

  • Jan 2019 - Apr 2022

  -Support students, faculty and staff as different roles of the same solutions-Provide expertise and support for content, customer and learning management solutions while researching new and evolving solutions -Coach and supervise help desk and IT employees-Analyze helpdesk stats with tools such as PowerBI and provide insights to colleagues based on notable changes-Collaborate with multiple teams as needed to support technical writing, knowledgebase and ticket workflow solutions-Work with the operations manager to effectively plan and organize projects within the changing landscape of campus operations



Daigle Oil Co

• United States
• Oil and Gas
• 1 - 100 Employee

• Information Systems Technician

  • Nov 2016 - Jan 2019

  -Successfully updated and implemented a new disaster recovery protocol -Designed and implemented cellular-based transaction portals for proprietary card payments for customers buying fuel in remote locations-Maintained a virtual server farm and support terminal service end-users-Maintained and constantly improve all technical infrastructure including IP phone system, video security, point-of-sale, fuel dispensing, customer information systems and accounting solutions.-Exercised process improvement through identification and elimination of inefficiencies-Trained employees on systems and processes-Translated manager’s questions into queries to provide answers for business advancements



Orion Timberlands

• GIS and IT Specialist

  • Aug 2012 - Nov 2016

  -Successfully established a documented workflow for data management and reporting-Established a robust data dictionary and implemented data integrity best practices-Successfully migrated all end-users to ArcGIS as the new standard GIS suite for the company-Assisted planning foresters and biometricians with cruise design and data collection-Supported company technology infrastructure: PC and peripherals, data loggers, GPS units, chart plotters and variety of industry specific software-Assisted staff in querying and visualizing data to aid in management decisions