Patrick Flood
Technology and Data Protection Officer Volunteer at Neurodiversity in Business (NiB) - the Neurodiversity Charity- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Introduction to DevOps Course
CodecademySep, 2022- Nov, 2024 -
Bot Developer (Automation 360)
Automation AnywhereFeb, 2022- Nov, 2024 -
Learn Git Course
CodecademyDec, 2021- Nov, 2024 -
Learn SQL Course
CodecademyNov, 2021- Nov, 2024 -
Learn the Command Line Course
CodecademyNov, 2021- Nov, 2024 -
Learning ITIL®
LinkedInJul, 2021- Nov, 2024 -
Professional Scrum Master™ I (PSM I)
Scrum.orgFeb, 2021- Nov, 2024 -
Microsoft Power Automate Essential Training
LinkedInJan, 2021- Nov, 2024 -
Bot Developer (A2019)
Automation AnywhereJul, 2020- Nov, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftJul, 2020- Nov, 2024 -
AWS Technical Essentials
Amazon Web Services (AWS)May, 2020- Nov, 2024 -
Automation Anywhere Secure Bot Developer
Automation AnywhereApr, 2020- Nov, 2024 -
Bot Developer
Automation AnywhereJan, 2020- Nov, 2024 -
IQ Bot Developer
Automation AnywhereJan, 2020- Nov, 2024 -
Business Analyst
Automation AnywhereDec, 2019- Nov, 2024 -
ISTQB Certified Tester Foundation Level
iSQI GmbHDec, 2019- Nov, 2024 -
Technical Support Specialist
Automation AnywhereDec, 2019- Nov, 2024 -
RPA, AI, and Cognitive Tech for Leaders
LinkedInNov, 2019- Nov, 2024
Experience
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Neurodiversity in Business (NiB) - the Neurodiversity Charity
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Technology and Data Protection Officer Volunteer
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Mar 2023 - Present
Supporting NIB technology teams on a volunteer basis Responsibilities include. - Data protection - Managing users across the globe - Office 365 Administration - Automation - Application support - Working with 3rd party vendors such as Microsoft and Sales Force Supporting NIB technology teams on a volunteer basis Responsibilities include. - Data protection - Managing users across the globe - Office 365 Administration - Automation - Application support - Working with 3rd party vendors such as Microsoft and Sales Force
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RBC Brewin Dolphin
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United Kingdom
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Financial Services
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700 & Above Employee
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Application Support Specialist (RPA, Power Platform , DevOpps and Digital Applications )
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Dec 2021 - Present
In this role I am the support lead for Automation Anywhere, DevOpps and Power Platform. I now also support Brewin's digital applications such Client reporting and our CRM system (MS Dynamics). In this role my responsibilities include: - Solving technical issues - Liaising with multiple teams to gather and complete requirements - Competition of Service Acceptance Criteria - Creating documentation - Training users - Raising incidents and change requests through Service Now - Using DevOpps - Stakeholder Management - Separation of Duties - Supporting end users - Service transition Main Technologies used -Microsoft DevOpps - Service Now - Automation Anywhere V11 and 360 - SQL - MS Power Platform - Solar Winds - MS Dynamics 365 - Azure Achievements -Established a support function for Automation Anywhere and Power Platform - Worked on Brewin Dolphins D and I committee to make Brewin Dolphin a more inclusive work place. I am preparing to take my ITIL V4 foundation exam Show less
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FDM Group
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United Kingdom
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Information Technology & Services
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700 & Above Employee
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RPA Developer
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Oct 2019 - Dec 2021
Worked as an RPA Developer, implementing this technology across the FDM Groups recruitment, sales, BI and marketing systems. I am currently involved in building a range of bots to help improve the employee experience. Responsibilities include : - Hands-on development of Automation Anywhere - Stakeholder Management - Business Process Modelling - Change Management - Project Management Delivery and Requirements Engineering - Business Analysis - Agile Delivery - Manual Testing - Implementing Scrum Methodologies- Power Automate Development - Knowledge of Blue Prism and UI PathAchievements - Assisted in the implementation of Automation Anywhere- Created a global automation centre of excellence- Helped improve the consultant experience Show less
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Software Tester
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Jul 2019 - Mar 2021
I have completed trainee Software Tester programme at FDM Group.I have completed training across a broad number of modules.Foundation modules;- Professional skills – gained a detailed knowledge of Agile and Waterfall methodologies and stakeholder management.- Oracle/SQL - Microsoft Excel/VBA- Unix - Web Applications – areas studied include HTML and CSS- Testing modules include;- ISTQB certification- Manual testing – gained extensive experience in writing manual test scripts and performing Manual Testing tasks.- Java - Automation Testing – gained experience using Selenium and Cucumber. Show less
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Whitehall Resources
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Consultant | UK Oracle Permanent Team
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Oct 2017 - May 2019
If your business is built on Oracle ERP/ e-Business Suite, you need consultants who understand the market you’re in and know how to make your systems deliver results. Unlike most Recruiters, we have an Expert understanding of the Oracle Recruitment Market. We’ve lived it and breathed it since inception. So when you need Oracle Consultants who don’t just look good on paper, but are handpicked for the role you have in mind – call us. E: patrick.flood@whitehallresources.co.uk P: 01206 212101 M: 7702 546289 Our mission is to truly understand both the personal and professional requirements of our clients and our candidates to provide a service beyond any other agency. By taking the time to genuinely comprehend and appreciate the goals, objectives and visions of the people and businesses we partner with, Whitehall Resources aims to deliver a recruitment solution that is an unparalleled partnership for success. Whitehall Resources Achievements: Recruitment International Top 500, ranked 155th, 2012-2016 Recruiter Fast50, 2012-2013 Global Recruiter Industry Awards finalists, 2013 Sunday Times Fast Track 100, 2011 Recruiter Fast50, Fastest Growing IT Recruitment Company in the UK, 2011 Oracle Programme Manager | Oracle Project Manager | Oracle Solution Architect | Oracle Lead Consultant | Oracle Technical Architect | Oracle Data Architect | Oracle Financials (AP, AR, GL, CM, FA, eTax, iProc, SLA, FAH, AGIS) | Oracle HRMS/ HCM Consultant (HR, Payroll, Absence Management, iRecruitment, OTL, Advanced Benefits) | Oracle Supply Chain / Manufacturing (INV, OM, BOM, WIP, MRP, ASCP, Discrete Manufacturing, PO) | Oracle P2P/ Procure to Pay Consultant (iProcurement, iProc, Purchasing, PO, AP) | Oracle Developer (PL/SQL, Oracle Forms, Oracle Reports, Oracle Workflow, APEX, SQL*Plus, XML, TOAD) | Oracle DBA (RDBMS, 10g, 11g, RAC, ASM, Dataguard, GoldenGate, RMAN) | SOA Suite | Oracle Production DBA | OBIEE | OBIA | ODI | Oracle Retail (RPAS, POS) Show less
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University of Essex
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United Kingdom
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Higher Education
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700 & Above Employee
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Practical Support Assistant
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Sep 2016 - 2017
This role involves helping students to make the transition from school/college to University. This involves making contact prior to arrival to provide support and information. This role also involves welcoming the student to the University and assisting with settling in to campus life including assisting with Registration, campus orientation, Welcome Week events and social events. This role also involves helping To assist with the non-academic aspects of University life including assistance with domestic task e.g. shopping, cooking, cleaning if appropriate.This role also involves assisting a student with social interaction, including assistance in identifying events to attend, encouraging participation and accompanying the student. To assist with identifying clubs and societies of interest to the student and assist with meeting other members.To provide practical support, advice and information about lectures and classes at the beginning of the term, including help drawing together timetables, getting to and from classes and attend initial lectures/classes with student if necessary.Advising the student on where to find information e.g. on the University webpages and ORB (Online Resource Bank), Assisting the student to browse in the Library by obtaining materials as necessary.To provide one to one orientation assistance to a student with a visual impairment helping them navigate their way around the campus.To work closely with members of the Disability Service and other University staff. Show less
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Employability and Careers Centre ambassador
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May 2016 - 2017
I am responsible for promoting the Employability and Careers Centre on campus. The role entails actively engaging with fellow students at various events through out the year to inform them of the services on offer at the centre. This role all so entails helping setting up and preparing for events as well as assisting with the management of the event. This role also involves speaking in employability lectures to inform students of my own experiences of the employability centre as well giving advise to students about my own experiences of work. Show less
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Peer Mentor
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May 2015 - May 2016
•Assisting new students to settle in to university life, by showing them around the campus. •Proactively helping out during welcome week at the information point. Helping student obtain the relevant information.•Helped deliver seminars to new students, which enabled them to understand what they needed to do in order to succeed at university.•Supporting my mentees throughout the year by regularly emailing them and answering their questions and directing them to appropriate support.
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Colchester Hospital University NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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300 - 400 Employee
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Community Volunteer
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Jul 2015 - Sep 2016
Assisting patients with their needs, by selling goods though a trolley service, developed strong communication skills to understand the patients needs some (of them) had difficulties with communication. I all ways like to that extra mile for the patients for example if I do not have a particular item I all ways try my best to source that item. This gives me great satisfaction. Many patients also enjoy having a general chat with me, I really enjoy talking to the patients. I also help assist the patients such helping them with their bags. This role therefore has further developed my interpersonal skills. I have learnt how to tailor my approach to ensure that I meet each individual patient’s needs. This role has also allowed me to develop cash handling skills. I have also developed good customer service skills. Working in a small team, assisting each other to deal with customer requests, loading and unloading the trolley. Therefore I have also developed my team working skills. Show less
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Sainsbury's
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United Kingdom
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Retail
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700 & Above Employee
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Store Assistant
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May 2010 - May 2010
During year 10 at Secondary school I attended a mouths work experience at one of the biggest Salisbury's supper stores in the country. I really enjoyed this experience I really enjoy interacting with the customers ensuring that they have a enjoyable shopping experience. working on the Shop floor assisting customers with there inquires. As well as ensuring that stock was rotated on a regular basis. During year 10 at Secondary school I attended a mouths work experience at one of the biggest Salisbury's supper stores in the country. I really enjoyed this experience I really enjoy interacting with the customers ensuring that they have a enjoyable shopping experience. working on the Shop floor assisting customers with there inquires. As well as ensuring that stock was rotated on a regular basis.
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Education
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2014 - 2017
University of Essex
Bachelor’s Degree, Management and Marketing -
2012 - 2014
Colchester Sixth Form College
A levels, Business studies , Citizenship , Psychology and Sociology -
2007 - 2012
Colchester Academy (Sir Charles lucas)
GCSEs, 8 GCSEs including Mathematics and English
Community
